Universal Experience Rep I

Part of the Retail Floater team and provides coverage to various engagement centers throughout the city.

Assists members in an Engagement Center setting or by using virtual technology. A UER I is responsible for providing exceptional service to our members by identifying and recommending appropriate products and service solutions based on the members financial needs. A UER I is responsible for a variety of services, including, but not limited to opening accounts, closing accounts, renewing certificate accounts, transactions, and assisting members with financial education. Responsible for educating members on Credit Union technology. Effectively role models the Credit Union's Core Values. The UER level I is an entry position in training and may progress to a level II.

EDUCATION/CERTIFICATION:

High School diploma or equivalent.

EXPERIENCE REQUIRED:

One (1) year financial institution experience or three (3) years of customer service experience for every year of financial institution experience required.

We're honored to be named Best of the Border in the 2025 Community's Choice Awards!

Thank you, El Paso and Las Cruces - serving this community for 70 years has been our greatest privilege.

Here's to 70 years strong and many more ahead!

FirstLight Federal Credit Union is an Equal Opportunity and Affirmative Action employer. All qualified applicants are considered without regard to race, color, religion, sex, sexual orientation, gender identity, pregnancy, age, national origin, disability, genetic information, or veteran status.