Site Director, Specialty Pharmacy Operations - Bowling Green, KY

POSITION SUMMARY:

As the Clearway Health Site Director, Specialty Pharmacy, you're the accomplished team leader who plays a pivotal role in developing and expanding our Specialty Pharmacy program for our esteemed health system partners. Your position holds the utmost importance as the most senior leader overseeing the partner's program. You're responsible for its flawless execution, ensuring the achievement of clinical, operational, and financial goals. Our unique partnership model involves every facet of Specialty Pharmacy program development. This encompasses the integration of pharmacy resources directly within client clinics, drawing from the profound expertise we've gained from operating within an academic health system and health plan. Your role is a beacon of leadership and innovation, and your contributions are key to our continuous growth and success. The Director, Specialty Pharmacy, will serve as the leader, with overall accountability for successfully integrating a clinical patient management program into the comprehensive delivery of patient care. They will oversee the development, implementation, and outcomes of the program

ESSENTIAL RESPONSIBILITIES/DUTIES:

As a trusted leader in driving growth for your partner organization's new Specialty Pharmacy, you will be at the forefront of a dynamic and exciting role. Your key responsibilities include:

• Strategically executing and developing goals, plans, and tactics to ensure continuous improvement in the size and profitability of your partner's specialty pharmacy program.
• Inspiring, developing, and motivating our on-site teams of specialty pharmacists, liaisons, and other staff to not only meet but exceed goals, fostering high patient and provider satisfaction.
• Owning the relationship between our organization and your partner's leadership and pharmacy teams, ensuring seamless collaboration.
• Coordinating and managing external relationships with pharmaceutical manufacturers, third-party payors, and organizations associated with specialty pharmacy, all on behalf of your partner health system.
• Ensuring strict compliance with limited distribution drug and specialty pharmacy contract requirements in partnership with your health system clients.
• Directing project management for all initiatives at your partner health system site related to Specialty Pharmacy development, covering planning, development, and timely project execution.
• Providing your expertise to identify improvements in pharmacy operations, guaranteeing the delivery of top-notch service within your partner's Specialty Pharmacy.
• Forecasting and preparing the Specialty Pharmacy operating and financial plans, including financial planning and decision support.
• Participating in educational forums and professional organizations, representing both the partner and Clearway Health.
• Collaborating with Clearway Health corporate resources to leverage subject matter expertise and obtain the necessary resources to execute and exceed your plans.
• In collaboration with the department staff, you will:
• Identify appropriate quality measures. o Set goals for process improvement and client/patient outcomes
• Coordinate chart reviews and audits.
• Compile performance improvement reports for presentation to appropriate committees.
• Overseeing compliance with the clinical patient management program.
• Implementation of methods and accountabilities to track applicable state and federal laws and regulations
• Ongoing internal monitoring, auditing and reporting designed to ensure consistent compliance with applicable laws and regulations
• Prompt response to detected risks, problems and incidents related to regulatory compliance
• Corrective action is taken to prevent future occurrence of problems or incident

EDUCATION:

• Pharmacist with PharmD or BS Pharm required. MBA or other business degree preferred. Dependent on education:
  • Bachelors or PharmD Pharmacy (B.S. or PharmD): 7+ years in with relevant pharmacy experience.
  • Doctorate (Plus residency if non-pharmacy related): 5+ years with relevant pharmacy experience.
  • Doctorate + PGY2 Residency (if residency experience includes pharmacy experience).

CERTIFICATES, LICENSES, REGISTRATIONS REQUIRED:

• Active and unrestricted Pharmacist License in the State of Kentucky
• Ability to become a Preceptor if not already one within 180 days of hire

EXPERIENCE:

• 3+ years with relevant experience inpharmacy and leadership responsibilities is required.

KNOWLEDGE AND SKILLS:

• Experience managing and successfully executing complex projects (preferably in a hospital, clinic or health system setting) while working with diverse stakeholders (bonus points for a background in 340B).
• Leadership within a specialty pharmacy, health system, or managed care setting with a record of accomplishment of transformation.
• Prior responsibility for successfully managing a P&L for a specialty pharmacy or large-scale pharmacy program.
• Clear and effective people management and communication skills.
• Excellent project management skills.
• Proactive approach to problem solving with a high attention to detail.
• Proficiency in MS Office including Word, Excel, PPT, Outlook.
• Experience working in a clinical setting, ideally holding a PharmD, BS in Pharmacy, or another clinical credential such as a RN (Registered Nurse), or MD (Medical Doctor).
• Firsthand experience in a start-up specialty pharmacy or early-stage health care environments.
• Experience and understanding with clinical knowledge in specialty drugs and treatments.
• Proficiency with standard software used in a healthcare setting, such as EMR (Electronic Medical Records) systems (i.e., EPIC, Cerner, Meditech), dispensing systems (i.e., QS/1, RX30, Liberty).
• Background in specialty pharmacy accreditation (application, process, and maintenance of the accreditation at partner sites).

ADDITIONAL KNOWLEDGE AND SKILLS PREFERRED:

• Depending on site-specific requirements, an active certification in good standing as a Certified Specialty Pharmacist (CSP) from the National Association of Specialty Pharmacy (NASP) may be required.

Special Working Conditions (On-call, travel, shift, coverage):

• Must be open to regional geographic responsibilities that may increase with company growth (travel up to 20% of time potentially).
• Clearway Health Specialty Pharmacies, serving patients in hospitals, health systems, and communities, may require employees at client sites to work on company-recognized holidays