PATIENT SERVICES COORDINATOR - Infectious Disease

This is Carilion Clinic ...

An organization where innovation happens, collaboration is expected and ideas are valued. A not-for-profit, mission-driven health system built on progress and partnerships. A courageous team that is always learning, never discouraged and forever curious.

Headquartered in Roanoke, Va., you will find a robust system of award winning hospitals, Level 1 and 3 trauma centers, Level 3 NICU, Institute of Orthopedics and Neurosciences, multi-specialty physician practices, and The Virginia Tech Carilion School of Medicine and Research Institute.

Carilion is where you can make your own path, make new discoveries and, most importantly, make a difference. Here, in a place where the air is clean, people are kind and life is good. Make your tomorrow with us.

Specific job responsibilities include:

Enroll patients into Ryan White Part C program at intake, conduct 6 month and annual recertification. At each recertification, determine the patient's level of Ryan White Sliding Fee Scale and Cap on Charges and educate patients about these benefits. Assess patient for eligibility for Medicaid, Medicare, and private insurance available through ACA marketplace and assist patients in applying for assistance. Manage enrollment paperwork, primary insurance, proof of residency, and proof of income. Monitor patient progress toward Ryan White Cap on Charges and adjust a patient's cap in coordination with Billing and document it consistently in the electronic medical record as needed. Educate patient on Ryan White program "benefits" and services.

Interpret and apply sliding fee scale for FQHC Sliding Fee Scale and the Ryan White Sliding Fee Scale; ensure documentation related to sliding fee scale is accurately and consistently captured in electronic medical record.

Education: Associates degree required. Bachelor's degree preferred.

Experience: Healthcare experience preferred.

Other Minimum Qualifications: Computer and word processing knowledge and experience required. Keyboarding skills are essential. Medical terminology preferred.

Excellent interpersonal communication, customer service and teamwork skills required. Above average organizational skills, ability to multi-task, and attention to detail in work. Strong skill in written and verbal communication. Must be proficient in computer data entry/keyboarding. Maintains composure under pressure. Diffuses tension through effective communication. Ability to use electronic medical records.

Recruiter:

Recruiter Email:

For more information, contact the HR Service Center at 1-800-599-2537.

Carilion Clinic is an Equal Opportunity Employer: We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, national origin, age (40 or older), disability, genetic information, or veterans status. Carilion is a Drug-Free Workplace. For more information or for individuals with disabilities needing special assistance with our online application process contact Carilion HR Service Center at 800-599-2537, 8:00 a.m. to 4:30 p.m., Monday through Friday.

For more information on E-Verify: https://www.carilionclinic.org/eoe-e-verify-and-right-work-policies

Carilion understands the importance of prioritizing your well-being to help you develop and thrive. That's why we offer a well-rounded benefits package, and many perks and well-being resources to help you live a happy, healthy life - at work and when you're away.

When you make your tomorrow with us, we'll enhance your potential to realize the best in yourself.Below are benefits available to you when you join Carilion:

• Comprehensive Medical, Dental, & Vision Benefits
• Employer Funded Pension Plan, vested after five years (Voluntary 403B)
• Paid Time Off (accrued from day one)
• Onsite fitness studios and discounts to our Carilion Wellness centers
• Access to our health and wellness app, Virgin Pulse
• Discounts on childcare
• Continued education and training

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