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SVP, Enterprise Project Management Office, Full-Time, Hybrid Marlborough MA

Digital Federal Credit Union
United States, Massachusetts, Marlborough
Dec 05, 2025
Description

What You'll Do



Summary/Objective:

The position provides overall leadership for the project management & business analysis teams, enterprise-wide project governance, portfolio management, and large-scale transformation initiatives. This role ensures disciplined execution of projects that deliver on the organization's strategic objectives. By driving operational excellence and fostering a culture of accountability, the SVP enables innovation, empowers members, and strengthens trust in the credit union's ability to deliver reliable financial experiences. Success in this role ensures projects are delivered on time, within scope, and with measurable business impact.

Essential Functions:

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.



  • Manage the EPMO Teams and Strategic Portfolio

    • Lead and develop the EPMO teams, ensuring team objectives are met
    • Oversee the enterprise portfolio of initiatives, ensuring balanced investment and measurable outcomes
    • Monitor performance metrics and deliver transparent reporting to executive leadership and the board
    • Drive decision-making on project continuation, acceleration, or termination based on business value


  • Lead Enterprise Project Governance

    • Establish and enforce project management standards, frameworks, and methodologies across the organization
    • Ensure alignment of all projects with corporate strategy and regulatory requirements
    • Provide executive oversight for project prioritization, resource allocation, and risk management


  • Deliver Large-Scale Transformation

    • Lead planning and execution of complex, cross-functional transformation programs
    • Ensure timely delivery of merger-related integration projects and strategic initiatives
    • Champion change management practices to support adoption and minimize disruption


  • Enable Business Analysis and Insights

    • Direct the business analysis function to provide actionable insights for project scoping and requirements
    • Ensure accurate documentation of business needs and alignment with technology solutions
    • Promote data-driven decision-making throughout the project lifecycle


  • Foster Innovation and Continuous Improvement

    • Integrate design thinking and lean methodologies into project delivery where applicable
    • Identify opportunities to streamline processes and enhance project efficiency
    • Build a high-performing team culture focused on collaboration, accountability, and results


  • Perform other job-related duties as assigned or requested
  • Complies with regulatory complaince and assigned training requirments



What You'll Need



Education & Experience:



  • Required education: Bachelor's degree or 4 additional years of relevant experience in lieu of a degree, advanced degree is preferred
  • Required experience: 12 - 15 years of relevant experience, including 10+ years as a people leader


Qualifications & Skills:



  • Skills:

    • Expertise in project governance, portfolio management, and change leadership
    • Strong strategic planning and analytical capabilities
    • Exceptional communication and stakeholder management skills
    • Ability to lead cross-functional teams and influence at all levels


  • Technical Knowledge:

    • Proficiency in project management software (e.g., Microsoft Project, Smartsheet, or similar)
    • Familiarity with portfolio management tools and reporting dashboard


  • Certifications: PMP, PgMP, or Portfolio Management Profession (PfMP) required; Agile or Lean certifications preferred
  • Other requirements: Ability to travel between dual headquarters (MA or OR) and to key project sites as needed



What We Do



DCU is the largest credit union headquartered in New England - serving more than one million members in all 50 states. With over 1,700 team members, we strive to make DCU a great place to work with an excellent work-life balance and a community that cares.

DCU is an equal-opportunity employer, and we value diversity, inclusion, and equity at our company. We evaluate qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

If you're applying for a job and need a reasonable accommodation for any part of the employment process, please send an email to careers@dcu.org and let us know the nature of your request and contact information. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this email address.

DCU is not currently offering Visa transfer/ sponsorship for this position.



Excepted Pay Range



$316,000 - $340,000


Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.
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