Financial Specialist

Monday - Friday; 8:00 AM - 5:00 PM

A global higher education leader in innovative teaching, research and public service, the University of North Carolina at Chapel Hill consistently ranks as one of the nation's top public universities. Known for its beautiful campus, world-class medical care, commitment to the arts and top athletic programs, Carolina is an ideal place to teach, work and learn.

One of the best college towns and best places to live in the United States, Chapel Hill has diverse social, cultural, recreation and professional opportunities that span the campus and community.

University employees can choose from a wide range of professional training opportunities for career growth, skill development and lifelong learning and enjoy exclusive perks that include numerous retail and restaurant discounts, savings on local child care centers and special rates for performing arts events.

The Office of the University Cashier reports to the Treasury Services Director and is part of the Finance and Operations Division. The office serves as the central office for the collection and reporting of University revenues. The responsibilities of the office include billing, collection, monitoring and reporting of tuition & fees, other departmental charges and campus based loans, which include Federal and University long-term and short-term loans. The office is the regulatory authority for ensuring that University revenues are invested in interest bearing accounts in a timely manner in accordance with Federal and State Laws.

This position is primarily responsible for managing sponsored student accounts, ensuring timely and accurate billing, and working closely with the Collections Manager and team to accomplish collections and manage payment plans as needed.

Key Responsibilities:

Manage Sponsored Student Accounts: Work directly with sponsors and students to ensure sponsored student accounts are paid promptly and accurately. Collect necessary information from students and sponsors to issue invoices and upload required billing information to sponsor portals.

Billing and Collections: Analyze the status of past-due accounts and send follow-up bills as appropriate. Collaborate with the Collections Manager and team to address outstanding payments and implement effective collection strategies.

Customer Service: Provide exceptional service to students and sponsors by addressing inquiries and resolving billing issues in a timely manner. Maintain clear communication regarding any changes that may affect billing.

Data Management: Utilize Access database to maintain accurate records of sponsored student demographics, authorized charges, and sponsor information. Ensure all billing information is documented for future reference.

Documentation and Compliance: Support initial billing for each semester and ensure the attachment of any required supplementary information or forms. Maintain digital copies of invoices and relevant attachments for compliance and audit purposes.

Processing Student Outside Scholarships & Regular Payments: Processing of Outside Scholarship check deposits, including researching checks to determine whether they should be posted as regular student account payments or outside scholarship payments, along with the appropriate term. Entering applicable payment information from the scholarship checks and accompanying documentation into an Excel spreadsheet. Ensuring Outside Scholarship deposits are created and processed within one business day (timeliness). Uploading Outside Scholarship spreadsheets and check copies to the OSSA/Cashier Shared Drive and sending corresponding paperwork to the Outside Scholarships staff. Monitoring Deposits for accuracy. Assisting Banking Specialist with identifying wire outside scholarship payments as needed.

Bachelor's degree in business administration or a related discipline; or an equivalent combination of training and experience. All degrees must be received from appropriately accredited institutions.

Experience in business and records administration, financial management, and information processing.
Strong organizational skills with a keen attention to detail.
Excellent communication skills to effectively interact with students, sponsors, and team members.
Ability to analyze financial data and prepare reports.
Capacity to manage multiple tasks and prioritize effectively.

Familiarity with PeopleSoft, Excel, and Access.
Previous experience working with students and/or student information systems within a university setting.

If you experience any problems accessing the system or have questions about the application process, please contact the Office of Human Resources at (919) 843-2300 or send an email to employment@unc.edu

Please note: The Office of Human Resources will not be able to provide specific updates regarding position or application status.

The University is an equal opportunity employer and welcomes all to apply without regard to age, color, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, or sexual orientation. We encourage all qualified applicants to apply, including protected veterans and individuals with disabilities.