Senior Ethics Analyst (Hybrid)

Sempra: Where opportunity powers impact

At Sempra, we tackle the biggest energy challenges that face our industry. Our high-performing team leverages the full capabilities of our organization to serve 40 million consumers across North America. By collaborating and challenging one another across multiple disciplines, we inspire our best work, ideas and innovation. From increasing liquified natural gas (LNG) capacities to reducing carbon emissions to helping people prepare for the realities of climate change, we are committed to building a better energy future for all.

Primary Purpose

Plays a critical role in supporting the company's Ethics and Compliance program, including management of the company's Ethics & Compliance Helpline. Responsible for maintaining the integrity of the Helpline case management system, ensuring timely triage and assignment of cases, identifying areas for process improvement, providing support to workplace investigator teams, generating reports, preparing presentations and analyzing data to identify trends, hot spots and patterns for use by the Board and senior leadership to support informed decision-making on ethics and compliance issues.

Duties and Responsibilities

• Manages and maintains the web-based case management system. Collaborates with internal users and third-party vendor to resolve system issues.
• Identifies opportunities for system optimization and collaborates with internal users and third-party vendor to implement enhancements and process improvements.
• Updates and manages case information in case management system.
• Updates system fields and structure to align with reporting needs and compliance requirements.
• Serves as a subject matter expert for system functionality and improvements.
• Analyzes Helpline and related data to identify trends, patterns, and emerging risks. Uses the reporting tool within the case management system to create dashboards and reports.
• Prepares presentations and statistical summaries for the Audit Committee of the Board of Directors, enterprise-wide committees, internal counsel, executives, case managers and other stakeholders.
• Reviews and analyzes new Helpline intake reports to determine appropriate case categorization and triage.
• Notifies appropriate investigation team for each new case and assigns for investigation or handling according to our guidelines.
• Tracks progress of investigations and case handling and reports to stakeholders on the same.
• Leads system-related training sessions for new investigators and case managers.
• Delivers presentations on Helpline case data and investigation trends.
• Performs other duties as assigned (no more than 5% of duties).