Sr. F5 Engineer

A Brief Overview
Primarily responsible for interactions with business users, vendors, project managers, design architects and technology managers to assess, remediate, and deploy network technology throughout the UH enterprise network. Collaborates with the UH Network Manager, UH Network Architect, and our partner vendor account teams (such as Cisco, f5, Palo Alto, Infoblox, and others) to assess the current infrastructure and formulate plans for replacement, upgrade, and modification of its components. Reviews design documents, validates implementation, and produces an documentation on completed work. Responsible for assisting with the design and implementation of new networking services. Interacts with business users and vendors to identify and define requirements and expectations of new and existing network systems.

What You Will Do

• In conjunction with network and other infrastructure teams, develops, tests, presents and deploys network solutions for the enterprise.
• Process complex incidents, requests, changes, and architecture tasks from Service Now for network services.
• Respond to complex on-call escalations during service impactful events.
• Validates the implementation of the Network Design document by reviewing configuration, installation, and replacement of network infrastructure components.
• Remotely administers and maintains complex TCP/IP networks using routers and switches.
• Creates and maintains comprehensive documentation related to the network infrastructure.
• Schedules upgrades and collaborates with Cisco, Palo, f5, Infoblox, and others to keep environment in a stable and supported state.
• Recommends, reviews, tests, schedules and implements upgrades (IOS upgrades, server patches, f5OS, PANOS, or others).
• Configures support of Cisco networking devices.
• Provides support using network management tools including Cisco Catalyst Center, Cisco Prime Infrastructure, ACI APICs, Panorama, BigIQ, Solar Winds, Ansible servers, Python servers, and various others.
• Uses network monitoring tools to investigate network events, including Splunk, Solar Winds, ThousandEyes, LiveAction NPM, Wireshark, and our list of management tools.
• Responds to occasional after hours on-call requests based on rotating schedule.

Additional Responsibilities

• Performs other duties as assigned.
• Complies with all policies and standards.
• For specific duties and responsibilities, refer to documentation provided by the department during orientation.
• Must abide by all requirements to safely and securely maintain Protected Health Information (PHI) for our patients. Annual training, the UH Code of Conduct and UH policies and procedures are in place to address appropriate use of PHI in the workplace.