Medical Education Specialist

*This job will be working 30 hours and may need to flex to 40 hours as needed*

The Medical Education Specialist coordinates and supports medical education programs, ensuring compliance with HIPAA, AdvaMed Code, and Tactile Medical policies. This role manages event logistics, accreditation requirements, and post-event reporting to deliver high-quality educational experiences.

• Process medical education and clinical service requests from the field and marketing subject matter experts as directed.
• Track and maintain accurate records for all medical education events.
• Monitor MedEd mailbox and route emails appropriately.
• Enter event details into the company database and complete post-event activities.
• Provide post-event certificates for continuing education courses and KOL events as requested.
• Provide post-event status report for Webinars, including registration and attendance, including post CE programs reporting as required to accrediting boards.
• Ensure adherence to accreditation requirements and initiate as needed for ASHA, PT, AOTA, CBRN and ARST.
• Set up event registration sites (Swoogo) and manage invitations.
• Initiate invitation based on request forms as needed.
• Maintain accurate Tactile Medical records as it relates to State PT and ASRT CE applications.
• Maintain required approval status and monthly reporting for Knowledge Center CE courses, both lymphedema and respiratory.
• Support AARC live reporting as directed.
• Maintain compliance with all appropriate regulatory requirements including HIPAA.
• Other duties as assigned.

Education & Experience

Required:

• Associate's degree or equivalent and relevant work experience.
• 2+ years' experience in an administrative role.

Preferred:

• Previous experience in a medical education role.
• Previous experience in the medical device field.

Knowledge & Skills

• Demonstrates exceptional attention to detail and consistently delivers work with a high degree of accuracy.
• Exceptional written and verbal communication skills.
• Effectively communicate across departments and with field personnel.
• Proven ability to multi-task, prioritize and meet deadlines.
• Adaptable and effective in a fast-paced, changing environment.
• Strong expertise in MS Office, specifically Excel and PowerPoint, Outlook, Zoom and registration platforms.
• Strong organizational, planning, and follow-up skills.