IT Manufacturing Services Technician Sr.

The primary focus of the Manufacturing Services Senior Technician role within Marvin is to provide manufacturing support from work-order creation through invoicing, set up the system for changes, test coding changes, and provide training and consulting services on the capabilities and functions of the ICIM system. The position will interact with multiple departments and divisions while providing support for project teams and all areas of production. The right candidate will leverage strong analysis and problem-solving skills to improve processes and create greater efficiencies in window and door manufacturing.

Business Partnership

Train and provide subject matter expertise for Marvin staff on system capabilities and functions
• Partner with business analysts and programmer analysts to share best practices to maximize the benefits of new solutions

Business Analysis and Solution Delivery

• Provide expertise within the Enterprise Resource Planning (ERP) environment including and not limited to order management, order holds, ETO orders, calcs, routings, family and features, bill of materials, and process flow
• Assist with Manufacturing Execution System (MES) configuration and support
• Collaborate with stakeholders to identify pain points, inefficiencies and opportunities
• Define opportunities when identified and work cross-functionally to determine business impacts, request system changes and coordinate testing prior to implementation in live environment
• Troubleshoot system/order errors for production and assist all other functional areas in troubleshooting system errors
• Set up systems and parameters to support new products, align with business solution architect to align on strategic solution approaches and priorities, and gain solution alignment with stakeholders
• Manage projects to ensure deliverables are met, with post-production launch support and continuous improvement

• Must have strong, demonstrated analytical skills - including how to interpret customer business needs and translate them into application, data and operational requirements
• Testing skills and the ability to execute test cases
• Ability to manage multiple tasks and projects in a cross-functional environment
• Desire to learn and be adaptable to a fast-paced, ever-changing environment
• High degree of partnership and professionalism
• Self-motivated, with the ability to work in a collaborative environment
• Demonstrated working knowledge of systems supporting manufacturing process; knowledge of Marvin internal manufacturing IT systems is desired
• Previous project team experience is required
• 5+ years of manufacturing experience is preferred; but not required

From people to products, Marvin is committed to creating better ways of living. When you join this family-owned and -led window and door company, you belong to a community full of opportunities.

For more than a century, we've been at the forefront of designing, building, and engineering premium, award-winning products. Today, Marvin is also proud to have been named a Top Large Employer by Forbes Magazine two years in a row, in 2024 and 2025. With operations in 19 cities across North America, we manufacture Marvin's quality products, including Infinity Replacement Windows and Doors, and TruStile Doors.

Together, we uphold our values and foster a culture where safety and the wellbeing of our people comes first. We take a better living approach with benefits to support you at work and beyond. From day one, you will enjoy health insurance, paid holidays, paid parental leave, a 401(k) retirement savings match and more!

Some of our unique and most popular benefits include:

• $300 annual wellbeing account to spend on what helps you feel happy + healthy
• Better Living Day! (a paid day off to go have some fun)
• Annual profit sharing - recognizing everyone's contribution to Marvin's success
• Giving at Marvin - participate in organized volunteer opportunities
• Brighter Days Fund - financial support from your colleagues and the Marvin family during personal hardships

Join the more than 8,000 Marvin team members to experience these benefits and more. Apply today!

Marvin is committed to creating an inclusive environment for all employees and applicants. Employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status under applicable laws. Applicants requiring reasonable accommodation for any part of the application and hiring process may contact us at CareerSupport@marvin.com.