Associate Claims Technician-Claims Services

What You'll Do

• Provide support inmaintainingclaim files, including updating claim coding, financial, and other data elements, preparing a varietyof claims forms and materials, and ordering police reports. Review and audit reports associated with claim file activity for documentation and accuracy. Enter/updatedataas necessary.

• Assistwith basic claim referrals to various claims suppliers, including telephonic and field case managers, medical canvases, andsurveillance requests. Complete simple forms whenrequired.

• Compile and review claim records and materials in response to requests, including subpoenas, Medicare requests, and medicalexchanges.

• Assemble, print, and review claim documents and checks in preparation for mailing and/or in response to various claims requests.Complete cover sheets, mailing labels, and package documents for mailing.

• Upload various documents to electronic claim files. Monitor electronic mailboxes and route mail toappropriate claimsstaff.

• Provide clerical support to claims staff, which may include providing telephone coverage for the toll-free line, photocopying documents, and ordering supplies.

• Develop andmaintainknowledge of jurisdictional requirements and best practices within assigneddepartmentensuring all tasksand edits are completed effectively and in compliance.

• Perform other job-related duties as assigned from time to time

What it Takes

• High School Diploma or equivalent work experience

• Customer Service experience preferred

What You'll Receive

At Sentry, your total rewards go beyond competitive compensation. Below are some benefits andperksthatyou'llreceive.

• Sentry is happy to offerflexibilitythrough a scheduled Hybrid work model.Monday and Friday work from homeif you choose to, Tuesday through Thursdayyou'llwork inoffice.

• As a Sentry associate, you will have an in-office workspace and materials for your home office. In addition to the laptop, you will receive prior to yourstart,Sentry willprovide equipmentfor your home office.

• Meal Subsidyavailable for associates who report to an office.

• 401(K)planwith adollar-for-dollarmatch on yourfirst eight percent, plus immediate vesting to help strengthen your financial future.

• Continue your education and career development through Sentry University (SentryU) andutilizeourTuition Reimbursementprogram

• Generous Paid-Time Off plan for you to enjoy time out of the office as well asVolunteer-Time off

• Group Medical, Dental, Vision, Life insurance, Parental leave, and our Health and Wellnessbenefitsto encourage a healthy lifestyle.

• Well-being andEmployee Assistanceprograms

• Sentry Foundationgift matchingprogram to encourage charitable giving.

About Sentry

We takegreat pridein making Forbes' list of America's Best Midsize Employers. A lot ofdifferent factorsgo into that honor, many of which contribute to your job satisfaction.

Our bright future is built on a longtrack recordof success. We got our start in 1904 and have been helping businesses succeed and protect their futures ever since. Because of the trust placed in us,we'reone of the largest and financially strongest mutual insurance companies in the United States.We'rerated A+ by A.M. Best, the industry's leading rating authority.

Our headquarters is in Stevens Point, Wisconsin, with officeslocatedthroughout the United States. From sales to claims, and information technology to marketing, we enjoy a rewarding and challenging work environment with opportunities for ongoing professional development and growth.

Get ready to own your future at Sentry. Opportunities await!

Talent Acquisition Specialist

Shea Supa

Equal Employment Opportunity

Sentry is an Equal Opportunity Employer. It is our policy that there be no discrimination in employment based on race, color, national origin, religion, sex, disability, age, marital status, or sexual orientation.