New 
Student Services Technician (Short Term)
 Maricopa Community College district | |
life insurance, paid time off, sick time, long term disability, tuition reimbursement, 403(b)
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 United States, Arizona, Tempe | |
| 2411 West 14th Street (Show on map) | |
 Dec 05, 2025 | |
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Student Services Technician (Short Term) Job ID: 322063 Location: Rio Salado Community College Full/Part Time: Regular/Temporary: Regular Hourly Rate $19.17 - $22.17/per hour, DOE Grade 107 Work Schedule Tuesday, Wednesday, and Thursday: 10am-7pm Friday and Saturday: 8am-5pm Work Calendar 12 Months Funding Information This is a short term assignment with a projected end date of 06-30-2026 with renewal based on available funds and the needs of MCCCD. Maricopa Summary 10 Colleges. Unlimited Opportunities. The Maricopa County Community College District is one of the largest community college systems in the nation. Home to 10 individually accredited community colleges and 31 satellite locations, we proudly serve students in every corner of the Valley. Each day, our dedicated faculty, staff, and administrators, live out our vision- creating excellence in education for a better world. We focus on people-not profits. With 100% acceptance, zero rejections, and affordable tuition, we provide the flexibility and support our students need to succeed in and beyond the classroom. Discover how we're changing college. We don't just support our community-we help build it. We are the largest provider of workforce development training in the state. The activities of our colleges and their students support one out of every 28 jobs in Maricopa County. Learn about our economic impact. We believe our employees are our most valuable asset. Our 10 colleges and District Office support nearly 10,000 jobs and careers throughout Greater Phoenix. Join us in making a real difference in the lives of over 140,000 college students each year. Benefits Maricopa County Community College District (MCCCD) is committed to providing a competitive and comprehensive benefits program that supports our employees' and their families' health and well-being. Therefore, the MCCCD benefits support every stage of life and are designed to meet the diverse needs of our community. Explore the wide range of benefits and perks available to eligible employees at MCCCD: Affordable and Comprehensive Benefits Package:
Employee Health & Wellness Programs:
Job Summary The Student Services Technician provides a high level of customer service to students and community members by administering a variety of academic, career, and certification assessments at the Rio Salado College Tempe Testing Center. This position adheres to strict policies and procedures for online test administration and provides technical support to customers and team members. Essential Functions 70% - Administers a variety of academic, career, and certification assessments to students and community members using various online systems and software while providing a high-level of direct customer service; serves as the official test proctor, adhering to strict policies and procedures to ensure exam integrity. Maintains confidential testing records, databases, exams, and reports while collaborating effectively within a team environment; supports the Student Services Specialist in maintaining a secure, professional, and appropriate testing environment 20% - Assists with technical troubleshooting and provides technical support to students, candidates, part-time staff, and team members; communicates effectively with faculty, other departments, and external organizations regarding testing issues using various communication methods; prepares and maintains correspondence, appointments, and reports related to Testing; provides general clerical support, including answering phones and voicemails, assisting with management of the Testing Center email and calendar, and greeting/directing student and community traffic; responsible for closing and successfully completing assigned closing duties at the RSC Tempe Testing Center each evening 10% - May assist with training and supporting other Testing Technicians; ensures accurate receipt and processing of payments; travels to other locations as needed for coverage and training; may occasionally grade assessments and assist with virtual proctoring; performs other duties as assigned Minimum Qualifications High school diploma or GED and one year of clerical, administrative office support or related experience. OR An equivalent combination of education and experience sufficient to successfully perform the essential duties of the job such as those listed above, unless otherwise subject to any other requirements set forth in law or regulation. Desired Qualifications A. Experience working in a customer service environment B. Experience providing technical support or technical troubleshooting C. Experience administering assessments in a Testing Center environment D. Associate's Degree Special Working Conditions The primary location for this position is Rio Salado College Tempe, located at 2323 W. 14th St., Tempe, AZ 85281. The schedule for this position is Tuesday-Saturday; Tuesday-Thursday, 10am-7pm; Friday and Saturday, 8am-5pm. Earlier shifts may be required during initial training. May require prolonged periods of viewing a computer screen. May be required to lift or carry up to 25 lbs. Possession of a valid State of Arizona Class D Driver's License is required; employee must meet district minimum standards regarding driving: https://www.maricopa.edu/about/careers/application-information#mvd OR (If moving from out of state) Possession of a valid State Class D Driver's License is required; employee must meet district minimum standards regarding driving: https://www.maricopa.edu/about/careers/application-information#mvd How to Apply Applicants are strongly encouraged to submit a cover letter that details how the applicant meets the minimum and desired qualifications. A cover letter may further highlight an applicant's knowledge, skill and abilities. All minimum requirements must be met at the time of the application. Additional materials will not be accepted after the job posting has closed. Missing materials or incomplete employment history will not be considered. Please ensure your materials clearly provide the following information.
Posting Close Date Open until filled First Review December 11, 2025 Applications received after the review date may not be screened EEO, Title IX, & Clery Act Maricopa County Community College District (MCCCD) will not discriminate, nor tolerate discrimination in employment or education, against any applicant, employee, or student because of race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship status (including document abuse), age, disability, veteran status or genetic information. Title IX of the Education Amendments of 1972, states: "No person in the United States shall, on the basis of sex, be excluded from participation in, be denied the benefits of, or be subjected to discrimination under any education program or activity receiving Federal financial assistance." The policy of the MCCCD is to provide an educational, employment, and business environment free of gender discrimination. Incidents of misconduct should be reported to the college Title IX Coordinator, as outlined in policy, contact information is available at this link Title IX Coordinators. Rio Salado College's Title IX/504 Coordinator is O.Tafari Osayande, o.tafari.osayande@riosalado.edu, 480/517-8196. The Clery Act is a Federal law requiring United States Colleges and Universities to disclose information about crime on and around their campuses. Crime reporting data for each of the Maricopa Community Colleges, as required under the Clery Act, is available at this link Clery Act. To apply, visit https://jobs.maricopa.edu/psp/MCPAHPRD/EMPLOYEE/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&FOCUS=Applicant&SiteId=1000&JobOpeningId=322063&PostingSeq=1 jeid-295c53bc9e7f1643b3c72c74e20005d1 | |