Lobby Ambassador

Company Overview:

Allied Universal, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Guest Experience Guide The Universal Sphere - Comcast - (Bilingual) Mandarin Speaking

Allied Universal is seeking energetic, motivated team players to provide a truly unique, complimentary experience at The Universal Sphere, located at The Comcast Technology Center. As a Guest Experience Guide, candidates will engage and guide visitors through an exciting cinematic experience. Experience Guides contribute to our company's core purpose of providing unparalleled service, systems, and solutions to serve, secure and care for the people and businesses of our communities.

This position requires evening, weekend, and holiday availability.

Seasonal positions available, up to 40 hours per week, $23/hr

Seasonal

MAJOR RESPONSIBILITIES WILL INCLUDE:

Providing exceptional guest services to all visitors.
• Welcoming and engaging guests by delivering scripted material to various-sized audiences.
• Operating the experience by following step-by-step procedures utilizing a digital touchscreen.
• Ensuring proper safety practices and procedures are followed.
• Completing operational checklists and inspecting the work environment to ensure safety.
• Monitoring the queue system and making operational adjustments as needed.
• Responding accordingly to emergency procedures and evacuation scenarios.
• Other job duties as assigned.

QUALIFICATIONS/REQUIREMENTS:

• Be at least 21 years of age with a high school diploma or equivalent.
• Proficiency in Spanish, Mandarin Chinese, or additional languages is a plus.
• Possess effective written and oral communication and interpersonal skills with the ability to engage with all levels of personnel and the general public in a professional and effective manner.
• Display exceptional customer service and communication skills.
• Ability to handle crisis situations at the site, calmly and efficiently
• Ability to maintain concentration and focus.
• Hearing audible alarms and voice commands with background noise.
• Use of hands to grip, pinch, handle, or feel objects, tools, or controls
• Close vision with or without corrective lenses.
• Able to:
  • Occasionally lift or carry up to 50 pounds.
  • Climb stairs, ramps, or ladders occasionally during shift.
  • Stand or walk on various surfaces for long periods of time.
• As a condition of employment, the employee must successfully complete a background investigation, including a check for child abuse, and a drug screen in accordance with all federal, state, and local laws.
• Employee must be able to complete the provided CPR/AED certification training and complete a knowledge competency test following the provided job training.

Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.