Technical Service Representative - Automotive Ecoat and Paint

As a Technical Service Representative - Automotive Ecoat and Paint, you will represent PPG onsite in front of the Customer. Ensuring our Automotive Coatings customer satisfaction by providing outstanding customer service. Focus your concentration on Ecoat and Topcoat process checking that all parameters and specifications for paint process are under control. Be responsible for both the Plant and PPG goals. You will participate in Continuous improvement team and problem-resolution meetings with Plant Operations and Management.

Report to the Optima Solutions Site Manager at Toyota Indiana facilities.

Key Responsibilities

• Record daily inventory count at site, keep accurate recordings in the log sheets, estimate usages, foresee possible issues with inventory and expiration dates.
• Attend daily meetings with customers to provide feedback from data collected, and answer questions and provide recommendations as needed.
• Participate in meetings with internal PPG departments such as Technical, Commercial, Quality, Production, etc., to address projects, quality and/or technical issues, etc.
• Perform required tests for material and process systems, prepare technical reports and submit to Customer with conclusions and recommendations.
• Support the ongoing activities of onsite PPG customer team at automotive production facilities and communicate logically with initiative to understand customer concerns, collect data, take appropriate actions, and resolve problems.
• Provide resolution to customer inquiries, application process monitoring, mix-room supervisors, consignment inventory, material ordering, and hands-on support; followed by a written daily shift report.
• Use PPG digital tools (ETQ, SAM, Daily Dashboard as requested).
• Comply with all online and face to face training assignments.
• Support any special projects as needed.

Qualifications

• Engineering diploma or equivalent.
• 3+ years field experience with various automotive industrial coating technologies including Ecoat, solvent/water base coat/clear coat systems.
• Experience with Ecoat/top coat OEM or TIER process, color evaluation, material adjustments.
• Continually work in a customer production environment, around automated equipment, and be able lift ~50 lbs. on a limited basis.
• Work well within a team environment to solve challenges.

#LI-Onsite

About us:

Here at PPG we make it happen, and we seek candidates of the highest integrity and professionalism who share our values, with the commitment and drive to strive today to do better than yesterday - everyday.

PPG: WE PROTECT AND BEAUTIFY THE WORLD

Through leadership in innovation, sustainability and color, PPG helps customers in industrial, transportation, consumer products, and construction markets and aftermarkets to enhance more surfaces in more ways than does any other company. To learn more, visit www.ppg.com and follow @ PPG on Twitter.

The PPG Way

Every single day at PPG:

We partner with customers to create mutual value.

We are "One PPG" to the world.

We trust our people every day, in every way.

We make it happen.

We run it like we own it.

We do better today than yesterday - everyday.

PPG provides equal opportunity to all candidates and employees. We offer an opportunity to grow and develop your career in an environment that provides a fulfilling workplace for employees, creates an environment for continuous learning, and embraces the ideas and diversity of others. All qualified applicants will receive consideration for employment without regard to sex, pregnancy, race, color, creed, religion, national origin, age, disability status, marital status, veteran status, sexual orientation, gender identity or expression. If you need assistance to complete your application due to a disability, please email recruiting@ppg.com.

PPG values your feedback on our recruiting process. We encourage you to visit Glassdoor.com and provide feedback on the process, so that we can do better today than yesterday.

Benefits will be discussed with you by your recruiter during the hiring process. These include 401k matching, dental, health, vision, PTO, holiday pay, life insurance.

Los rangos salariales y beneficios de PPG pueden variar segun la ubicacion, lo que nos permite compensar a los empleados de manera competitiva en diferentes mercados geograficos. PPG considera varios factores al tomar decisiones sobre compensacion, que incluyen entre otros, conjuntos de habilidades, experiencia y capacitacion, calificaciones y educacion, licencias y certificaciones, y otras necesidades de la organizacion. Tambien pueden aplicarse otros incentivos.

Nuestros programas de beneficios para empleados estan disenados para apoyar la salud y el bienestar de nuestros empleados. La cobertura y los beneficios del seguro se ajustaran a los terminos y condiciones de los planes aplicables y de los documentos rectores asociados al plan.