Senior Control Room Attendant (5326C) - #82895

At the University of California, Berkeley, we are dedicated to fostering a community where everyone feels welcome and can thrive. Our culture of openness, freedom and belonging make it a special place for students, faculty and staff.

As a world-leading institution, Berkeley is known for its academic and research excellence, public mission, diverse student body, and commitment to equity and social justice. Since our founding in 1868, we have driven innovation, creating global intellectual, economic and social value.

We are looking for applicants who reflect California's diversity and want to be part of an inclusive, equity-focused community that views education as a matter of social justice. Please consider whether your values align with our Guiding Values and Principles, Principles of Community, and Strategic Plan.

At UC Berkeley, we believe that learning is a fundamental part of working, and provide space for supportive colleague communities via numerous employee resource groups (staff organizations). Our goal is for everyone on the Berkeley campus to feel supported and equipped to realize their full potential. We actively support this by providing all of our full-time staff employees with at least 80 hours (10 days) of paid time per year to engage in professional development activities. Find out more about how you can grow your career at UC Berkeley.

Departmental Overview

One of the nation's leading university museums, the University of California's Berkeley Art Museum and Pacific Film Archive (BAMPFA) is a forum for cultural experiences that transform individuals and advance the local, national, and global discourse on art and film. As the premier visual arts venue at America's top public research university, BAMPFA is uniquely dedicated to art and film in equal measure, presenting more than four hundred film screenings, dozens of public programs, and more than fifteen exhibitions annually.

Position Summary

The Berkeley Art Museum and Pacific Film Archive Security Department ensures security of collection of Art and Film valued at more than $80 million, in addition, the museum's art exhibits are valued at over $30 million per year. Under general supervision of the Security supervisor, maintains surveillance and enforce museum security regulations; monitor and interpret security alarm and environmental systems; monitor cameras, visitors, and facility space; control deliveries to the building, monitor staff access to the building and secure spaces; assist the public, and when serving as special event coordinator, oversee security staff for special events. This position requires the ability to monitor several security devices simultaneously, and balance the need for high security, with the need to provide service to visitors and staff.

Application Review Date

The First Review Date for this job is: 12/18/2025.

Responsibilities

Control Room Guard:

• Serves as control room lead on assigned shift.
• May supervise control room and gallery security guards (students) as assigned.
• Enforces security regulations and controls primary access to secure areas.
• Controls access for staff and visitors entering restricted areas.
• Controls use of museum staff key, access cards, and maintains logs.
• Manages packages delivered to the museum entrance and loading dock.
• Monitors and interprets security and environmental control panels and respond to alarm activations that occur.
• Monitoring multiple (80+) cameras at locations throughout the building and grounds.
• Utilizes surveillance system to monitor secure and sensitive locations in combination with alarm panels, entrances, galleries and collection storage space.
• Investigates and documents entrances to controlled areas, changes in humidity or temperature, and various system malfunctions.
• Follows up when environmental alarms are activated to ensure they are responded to.

Special Events and Programs:

• Serves as one of the Special Event Security Coordinators in the Security and Operations Department.
• Crowd control for internal, University, and private special events which vary in size and level of complexity.
• Security surveillance for events which are often demanding due to the large number of attendees, and the social nature of events.
• Responsible for overseeing event preparation and set-up.
• Verifies that all event related deliveries are complete and vendor set up is effective.
• Supervises and participates in set up of tables, linens, chairs, sound equipment, glassware and other equipment and materials as required.
• Prepares package storage for events.
• Works closely with staff, event sponsors and vendors to ensure venue is prepared.
• Ensures all guests and vendors adhere to security and safety regulations and maintain University policies for alcohol consumption.
• Ensures that all security staff keep food and beverages in designated areas and out of exhibition spaces.
• Monitors and allows only invited guests to access special event areas.
• Assists with crowd control.
• Oversees clean up, and ensures that all equipment is returned to storage.

General Security and Operations:

• Assists with providing general security and operations support.
• Covering other security posts as needed.
• Serving as temporary supervisor of student and contract guards as needed.
• Serving on committees, working with campus departments responsible for facility and or security/police services, and special department projects as assigned.
• Verifies that student gallery attendants maintain a professional appearance and periodically inspect galleries to ensure attendants are carrying out their duties.
• Periodic rounds of facilities to ensure safety.
• May open or close the museum facilities in a secure manner.

Other Duties as Assigned:

• Embraces the principle of continuous learning and development by engaging in opportunities for training, workshops, seminars, and continuing education pertinent to the position or at the suggestion of the supervisor.
• Actively contributes to a team environment that fosters and promotes a culture of inclusion within the Security and Operations team and across BAMPFA.

Required Qualifications

• Ability to monitor numerous security system components simultaneously, and balance the need for high security and provide good customer service to vendors and visitors.
• Must be alert, accurate, and attentive to detail.
• Must possess the ability to remain calm under pressure.
• Must be able to work well as a team member and respond effectively to changing conditions.
• Must be available to work weekends, evenings, and holidays as needed.
• Must be dependable and on time for shift start.
• Must be able to serve on-call if emergency situations arise 24/7.
• Knowledge of MAC OS and MS office; FileMaker; Google mail, calendar, and drive; Adobe Acrobat.
• High School Diploma and/ or equivalent experience/training.
• Applicants for this position are expected to possess the skills, knowledge, and abilities essential to the successful performance of the duties assigned to the positions.

Preferred Qualifications

• Experience working in security and working with the public is desired.

Salary & Benefits

For information on the comprehensive benefits package offered by the University, please visit the University of California's Compensation & Benefits website.

Under California law, the University of California, Berkeley is required to provide a reasonable estimate of the compensation range for this role and should not offer a salary outside of the range posted in this job announcement. This range takes into account the wide range of factors that are considered in making compensation decisions including but not limited to experience, skills, knowledge, abilities, education, licensure and certifications, analysis of internal equity, and other business and organizational needs. It is not typical for an individual to be offered a salary at or near the top of the range for a position. Salary offers are determined based on final candidate qualifications and experience.

The budgeted hourly rate that the University reasonably expects to pay for this position is $26.41 (Step 8).

• This is a full-time (40 hours/week), career position that is eligible for UC Benefits.
• This is a non-exempt, biweekly-paid position.

How to Apply

• To apply, please submit your resume and cover letter.

Other Information

• This position is governed by the terms and conditions in the agreement for the Service Unit (SX) between the University of California and the American Federation of State, County and Municipal Employees (AFSCME). The current bargaining agreement manual can be found at: http://ucnet.universityofcalifornia.edu/labor/bargaining-units/sx/index.html
• This is not a visa opportunity. This position does not include sponsorship of a new consular H-1B visa petition that would require payment of the $100,000 supplemental fee.

Conviction History Background

This is a designated position requiring fingerprinting and a background check due to the nature of the job responsibilities. Berkeley does hire people with conviction histories and reviews information received in the context of the job responsibilities. The University reserves the right to make employment contingent upon successful completion of the background check.

Mandated Reporter

This position has been identified as a Mandated Reporter required to report the observed or suspected abuse or neglect of children, dependent adults, or elders to designated law enforcement or social service agencies. We reserve the right to make employment contingent upon completion of signed statements acknowledging the responsibilities of a Mandated Reporter.

Misconduct

SB 791 and AB 810 Misconduct Disclosure Requirement: As a condition of employment, the final candidate who accepts a conditional offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; received notice of any allegations or are currently the subject of any administrative or disciplinary proceedings involving misconduct; have left a position after receiving notice of allegations or while under investigation in an administrative or disciplinary proceeding involving misconduct; or have filed an appeal of a finding of misconduct with a previous employer.

"Misconduct" means any violation of the policies or laws governing conduct at the applicant's previous place of employment, including, but not limited to, violations of policies or laws prohibiting sexual harassment, sexual assault, or other forms of harassment, discrimination, dishonesty, or unethical conduct, as defined by the employer. For reference, below are UC's policies addressing some forms of misconduct:

UC Sexual Violence and Sexual Harassment Policy

UC Anti-Discrimination Policy

Abusive Conduct in the Workplace

Equal Employment Opportunity

The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected status under state or federal law.

This job is part of the Employee Referral Program. If a UC Berkeley employee is referring you, please ensure you select the Referral Source of "UCB Employee". Then enter the Employee's Name and Berkeley E-mail address in the Specific Referral Source field. Please enter only one name and email.