Requirements Analyst

Planned Systems International (PSI) is currently seeking a Requirements Analyst to join the Appeals Product Line at the Department of Veteran Affairs (VA) as a member of the Benefits and Memorials (BAM) PMO Support Team. The Requirements Analyst will support an existing Requirements Manager with analyzing current and future-state business processes, refining and documenting business and technical requirements, and facilitating collaboration across product owners, developers, end-users, and program leadership. The Requirements Analyst will manage requirements artifacts in Jira and Confluence, maintain traceability across strategic objectives and system components, prepare reporting to support decision-making, and contribute to stakeholder sessions, working groups, and executive-level meetings. This position plays a key role in advancing high-quality requirements, strengthening alignment across teams, and supporting the Appeals Product Line's modernization priorities.

Support the intake, organization, refinement, and management of business and technical requirements to support ongoing Product Line development and maintenance efforts.
• Collaborate with VA leadership, business customers, end-users, developers, project managers, and PMO Support colleagues to design, implement, and support requirements elicitation activities.
• Contribute to gathering, elicitation, definition, elaboration, and refinement of functional and technical business requirements for IT applications and systems. .
• Analyze and document current as-is business processes and workflows and support the design of future-state to-be solutions that align with modernization goals and improve operational efficiency.
• Validate that requirements are complete, unambiguous, and aligned with stakeholder expectations.
• Facilitate and document requirements refinement sessions, stakeholder discussions, and working groups to drive consensus and ensure requirements are production-ready.
• Track, manage, and maintain requirements artifacts - including SMRs and QTTBs - using tools such as Jira, Confluence, and GitHub, ensuring traceability, version control, and alignment with product line priorities.
• Support and maintain traceability across Strategy Objectives, Themes, Initiatives, and Epics within the Appeals Requirements (APREQ) Jira space, ensuring alignment with business goals and readiness for production.
• Generate ad hoc and recurring reports from Jira and other tools to support decision-making, backlog management, and stakeholder visibility.
• Review and edit customer-facing documentation and deliverables to ensure clarity, consistency, and quality across all requirements artifacts.
• Decompose and clarify complex or ambiguous requirements to ensure they are actionable, testable, and aligned with technical feasibility and business intent.
• Conduct research and comparative analysis to validate requirements and support informed decision-making across the product line.
• Plan, facilitate, and document executive-level and stakeholder meetings, including agenda preparation, minute-taking, and tracking of action items and decisions.
• Assist in facilitating the cross-functional Requirements Advisory Team, composed of stakeholder leadership, by supporting meeting logistics, capturing outcomes, and helping track progress on identified improvements.
• Assist in coordinating data calls for the Product Line, to include conducting research, and providing suggested responses for the product line leadership in a timely manner.
• Work proactively and independently to carry out assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices.
• Function as part of an integrated team sharing products, best practices, and information across the PMO Support Team.
• Perform related duties as assigned by supervisor.

• Bachelor's degree
• 3-5 years of relevant experience
• Agile requirements development experience
• Experience working as a federal contractor or employee.
• Excellent written and verbal communication skills, including the ability to communicate with brevity and clarity to government clients and develop work products that meet professional quality standards with minimal supervision.
• Experience working as a consultant, with an understanding of how to effectively manage and support government clients and stakeholders.
• Strong understanding of software development life cycle (SDLC) and Agile methodologies.
• Proficiency in project management tools (e.g., JIRA, MS Project) and methodologies.
• Ability to schedule, organize, and facilitate executive-level virtual meetings and summarize outcomes.
• Ability to self-organize, balance workload, complete tasks on time (without reminders), proactively seek out assignments, and offer improvements to client delivery.
• Strong analytical skills and attention to detail.

Required Technical/Business Tools Experience

• MS Office (Word, Excel, PowerPoint, Outlook, Teams)
• MS SharePoint
• MS Visio
• Jira or comparable development management tool

• Experience working as a VA contractor or employee.

• Ability to effectively communicate in English, including talking and hearing.
• Ability to operate productively in a fully remote work environment, including the ability to take meetings and phone calls from a quiet and private space during business hours.
• Ability and willingness to actively participate in virtual meetings throughout most of the workday and be responsive to messages (MS Teams) and emails (MS Outlook) within reasonable timeframes set by the supervisor or client.
• Ability to be responsive and working during Eastern time zone standard business hours (8:00am to 4:00pm EST).
• Ability to satisfy security clearance and onboarding requirements:
  • Print, sign, scan, and return onboarding documentation.
  • Travel at personal expense to nearest government facility to get fingerprinted, apply for a PIV badge, pick-up the PIV badge, and pick-up government equipment.

PSI offers full-time, benefits eligible employees a competitive total compensation package that includes paid leave, and options for employer sponsored group medical, dental, vision, short-term and long-term disability, life insurance, AD&D coverage, legal services, identity theft, and accident insurance. Flexible spending account and health saving account options offer pre-tax savings for qualified medical, dental, and vision expenses. The company sponsored 401(k) retirement plan has an employer contribution match that is immediately vested. We invest in the professional growth of our employees through professional courses, certifications, and tuition reimbursement programs.

It is company policy to promote equal employment opportunities. All personnel decisions, including, but not limited to, recruiting, hiring, training, promotion, compensation, benefits, and termination, are made without regard to race, color, religion, age, sex, sexual orientation, pregnancy, gender identity, genetic information, national origin, citizenship status, veteran status, protected veteran status, disability, or any other characteristic protected by applicable federal, state, or local law.

Reasonable accommodations for applicants and employees with disabilities will be provided. If a reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact Human Resources by emailing HRDepartment@plan-sys.com, or by dialing 703-575-8400.