New

Outside Account Representative

Southwire Company, LLC
parental leave, paid time off, paid holidays, tuition reimbursement, 401(k)
United States, Georgia, Carrollton
Dec 04, 2025
A leader in technology and innovation, Southwire Company, LLC is one of North America's largest wire and cable producers. Southwire and its subsidiaries manufacture building wire and cable, utility products, metal-clad cable, portable and electronic cord products, OEM wire products and engineered products. In addition, Southwire supplies assembled products, contractor equipment, electrical components, hand tools andjobsite power and lighting solutions. The company also offers digital solutions including contractor planning and utility grid resiliency as well as field services including cable testing, rejuvenation and replacement to support our customers as a value-add partner.We are proud to offer competitive compensation, employee benefits, tuitionreimbursement andunlimited growth opportunities. Ourmore thanseven decades of progressive growth can be attributed to our determination to developinginnovative systems and solutions, exercising environmental stewardshipand enhancing the well-being ofthe communitiesin which we work and live.How will you power what'spossible? Location:Carrollton Headquarters Job Summary Builds and manages a portfolio of small to mid size client accounts in the electrical industry by applying foundational sales and technical knowledge. Works semi-autonomously to support client retention, identify new business opportunities, and ensure customer satisfaction. Receives moderate guidance on strategy while progressively building product expertise, understanding market dynamics, and developing trusted client relationships. Applies standard procedures to evaluate options and recommend solutions in straightforward situations. Key Responsibilities Administers assigned customer accounts by managing daily communications, order tracking, and service follow-ups across a designated territory. Conduct routine field visits to client locations, providing product demonstrations, conducting account reviews, and resolving basic issues to ensure client satisfaction. Coordinates sales and service activities to support the retention and expansion of existing accounts and the acquisition of new customers. Develops proposals, quotes, and presentations by applying knowledge of electrical products, pricing structures, and customer needs. Implements product and promotional strategies provided by sales leadership to drive awareness, customer engagement, and sales growth. Analyzes somewhat usage patterns and sales data to identify reorder opportunities and align product recommendations with market trends. Communicates with internal departments such as logistics, credit, and technical support to ensure customer expectations are met in a timely and efficient manner. Identifies opportunities to upsell or cross-sell within existing accounts by leveraging product knowledge and client interactions to suggest value-added solutions. Documents all sales activities, customer feedback, and account updates using CRM systems to maintain accurate records and support forecasting. Recommends enhancements to territory plans, sales processes, or customer resources based on firsthand observations and customer insights. Performs other duties as assigned Complies with all policies and standards Manages staff performance and development, coaching team members to achieve their full potential in contributing to the department's goals. Required Education & Experience Minimum Education Level: Bachelor's Degree or equivilant experience. Years of Experience: 2-4 years Travel Travel: 50% Skills Relationship Building Negotiation Analytical Skills Lead Generation Enthusiasm Influencing Skills Forecasting Customer Relationship Management Positivity Market Research Benefits We Offer: 401k with Matching Family and Individual Insurance Packages (Health, Life, Dental, and Vision) Paid Time Off & Paid Holidays Long & Short-Term Disability Supplemental Insurance Plans Employee Assistance Program Employee Referral Program Tuition Reimbursement Programs Advancement & Professional Growth opportunities Parental Leave & More Southwire is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law.