Mental Health Care Coordinator (LGSW/LGPC)

SOME (So Others Might Eat) provides material aid and comfort to our vulnerable neighbors in the District of Columbia, helping them to break the cycle of poverty and homelessness through programs and services that save lives, improve lives, and help to transform the lives of individuals and families, their communities, and the systems and structures that affect them. We meet immediate needs with food, clothing, and healthcare, and offer the tools one needs to live with hope, dignity, and greater independence.

Compensation: We offer our employees a competitive compensation and benefits package that reflects our organizational culture, mission, and core values. The salary range for this position is $59,092.00 to $62,487.00 and may be commensurate with experience.

Position Description: The Mental Health Care Coordinator provides comprehensive assistance and care-coordination support for residents of the Jordan House and Mary Claire House programs. This role supports the clinical treatment process for individuals receiving crisis-stabilization services, ensuring continuity of care from initial screening and admission through discharge. The coordinator works closely with clinical staff, residents, and community partners to facilitate access to services, monitor progress, and promote a safe, supportive, recovery-oriented environment.

Position is located at Jordan House on North Capitol Street, NW, Washington, DC. Jordan House is a Crisis Stabilization Program, which is an alternative to psychiatric hospitalization for clients.

Schedule: Monday, Wednesday, Friday 8:00 am 4:30 pm; Tuesday and Thursday 11:00 am - 7:00 pm; Saturday or Sunday coverage as assigned (remote), up to 4-6 hours to complete authorizations as needed based on census and referral volume.

Required: Master's Degree; 1-2 years of experience in Mental Health treatment services. Driver's License

Required License/Certification: LGSW, LGPC, LICSW, or LPC by the District of Columbia Department of Health; CPR/First-Aid, Driver's License

Expected Contributions: Care Coordination

• Monitor medications and assist clients with medication self-management training
• Lead discharge and aftercare planning, ensuring warm handoffs and continuity of care
• Coordinate with internal staff, external providers, payers, and referral sources to support resident care
• Assist in arranging day programs, volunteer opportunities, and external provider linkages with clients
• Conduct screenings, intake assessments, and risk evaluations for new admissions
• Develop, implement, and update individualized treatment plans and recovery plans
• Assist with transitions of care, including follow-up contacts and referrals to community supports.
• Participate in interdisciplinary team meetings and provide clinical input on resident progress and needs

Expected Contributions: Clinical Treatment Services

• Provide clinical support and brief interventions as needed or assigned
• Facilitate or design structured groups for Behavioral Health Technicians (BHTs) to lead
• Complete authorizations and requests for extensions of treatment and care in Comagine system
• Provide emergency crisis support to clients, as needed
• Support evidence-based, trauma-informed practices in treatment planning and service delivery
• Monitor residents' response to treatment and adjust care recommendations accordingly
• Provide mentorship and learning opportunities for interns and practicum students
• Engage in ongoing supervision and professional development to advance clinical skills
• Collaborate with the Program Manager and Program Director to strengthen service delivery and to ensure trauma-informed principles and upheld
• Foster a recovery-oriented collaborative team culture

Program Operations:

• Maintain accurate and timely documentation in compliance with licensing, billing and program standards
• Organize structured group activities and transport clients to meetings or outings, as needed
• Facilitate house meetings
• Support program compliance activities and contribute to process improvement and outcome tracking
• Order groceries and supplies
• Coordinate with volunteer groups and coordinate community activity celebrations
• Manage insurance authorizations, including initial requests, concurrent reviews, and reauthorizations
• Assist with daily program operations to ensure smooth functioning of services
• Track admissions, discharges, and authorizations for quality improvement and reporting
• Uphold safety and program procedures, including emergency response as required
• Provide cross-program coverage as needed across both Jordan House and Mary Claire House
• Maintain accurate and timely clinical documentation that meets care and billable standards

Knowledge, Skills, and Abilities:

• Knowledge of mental health issues and substance use disorders
• Organized with an attention to detail
• Ability to communicate with diverse populations
• Time management skills
• Ability to multitask, despite competing priorities
• Demonstrates good judgment to assist with client issues
• Conflict resolution skills
• Ability to set professional boundaries
• Mission-oriented
• Excellent verbal communication skills
• Customer service skills to build a rapport with clients

Reports To: Program Director, Jordan/Mary Claire House

Physical Demands: Must be able to lift up to 20 pounds. Requires looking at a computer screen for several hours a day. May be required to sit for long periods. Must be able to travel to events and meetings off-site.

Position Designation: This position is designated as Safety Sensitive. You may be subject to drug testing prior to or during your employment with SOME. In this position, you may be disqualified from employment based on the presence of marijuana in test results, even if you possess a medical card authorizing the use of medical marijuana.

Closing Date: Open Until Filled

To Apply: Go to our career page at https://www.some.org/careers/open-opportunities and click on the search icon to locate this position. Follow the instructions to complete your online application profile to be considered. No phone calls, please.

SOME, Inc. is a proactive equal-opportunity employer. We ensure that all qualified applicants are considered for employment without discrimination based on race, color, religion, sex, national origin, disability, or protected veteran status.

SOME, Inc. is deeply committed to ensuring the job application process is accessible to all users. If you require assistance or have any concerns about the accessibility of our website or the application process, please feel free to contact us at onlineaccommodations@some.org. This contact information is specifically for accommodation requests and does not pertain to application status inquiries.

To read our EEO Policy Statement, please click here. To view our notices to employees and applicants for employment, click on their corresponding link: EEOC Know Your Rights Notice and E-Verify Program Notice.