Application Analyst - Epic Security

Location:Remote - FL

Department:IS Information Technology Svcs

Work Type:Full Time

Shift:Shift 1/8:00:00 AM to 4:30:00 PM

Minimum to Midpoint Pay Rate:$37.72 - $49.03 / hour

Become Part of Lee Healths Digital Future

Lee Healthone of Floridas largest not-for-profit health systems and a Governors Sterling Award recipientis transforming its digital and security landscape to better support our patients, caregivers, and community. Our Information Services Division plays a critical role in secure access, identity management, and safeguarding enterprise applications.

We are seeking an Application Analyst Epic Security to support accurate, compliant, and role-based access for all Epic and integrated systems. This role is ideal for someone who values precision, strong customer service, and contributing to a secure digital environment.

The Application Analyst Epic Security is responsible for creating, managing, and maintaining user access within Epic and other core applications, following IS best practices and organizational policies. The analyst troubleshoots complex access issues, supports security-related projects, and contributes to process documentation to strengthen enterprise identity and access management.

This position is remote within the state of Florida.

• Create and manage user records; assign appropriate security following IS best-practice standards.

• Review, update, and maintain role-based access requirements.

• Troubleshoot and resolve user access problems in a timely and customer-focused manner.

• Clearly communicate progress, issues, and resolutions with peers, leaders, and end users.

• Manage both small and large security and provider file projects.

• Develop and maintain knowledgebase and process documentation.

• Support additional duties necessary for the success of the IS Security Team.

Education & Experience

• Bachelors degree required OR a minimum of 3 years of relevant experience in IT, access management, application support, or a related field.

Preferred Technical Skills

• Knowledge of Epic Security Provisioning and Epic Identity Access preferred.

• Working knowledge of Active Directory, password policies, timeout devices, and HIPAA privacy principles.

• Experience troubleshooting AD-integrated application access issues.

• Familiarity with provisioning workflows (job changes, name changes, de-provisioning).

• Comfort with hardware/software troubleshooting across OS, mobile devices, email, wireless, and clinical/business systems.

Core Competencies

• Strong analytical skills with the ability to identify and track trends.

• Excellent customer service and interpersonal communication skills.

• Ability to follow industry standards and recommend up-to-date practices.

• Independent worker with sound judgment and appropriate escalation habits.

• Collaborative team playerflexible, adaptable, and open to change.

• Strong time management and organizational skills; able to meet deadlines in a fast-paced environment.

• Quick learner able to adapt to new tools, systems, and processes.

• Mission-driven, community-owned, not-for-profit health system

• Competitive compensation & full benefits

• Florida-remote flexibility

• Opportunities to contribute to enterprise security, digital modernization, and innovation

• Collaborative and supportive IS team culture