Engineering Support

ReNuke Services is seeking a Engineering Support for our client"s site in Durham, NC

DESCRIPTION:

*Full time, 40 hours/week. Hybrid, 3 days/week in office*

Responsibilities:

Assists management as directed with printing, routing, creating, or editing reports, calendars, schedules, notes, mail, newsletters, materials, supplies, presentations, databases, charts, graphs, etc

* Enters projects as requested into the work management system using Designer field notes, templates, or other methods.
* Applies standard designs to lower complexity corrective maintenance work, follow-up work, and/or other routine program work.
* Assists the Designers with general work order preparations, particularly for overhead and underground revenue work, major projects and other maintenance / program work.
* Copies/translates sketches/notes from Designers into appropriate format for attached construction prints on work orders in the work management system (eg. Residential, small commercial).
* Also completes work orders that do not require a field visit or guidance from a Designer. (eg temp services)
* Verifies/completes the dependencies in the work management system prior to releasing job(s).
* Assists Designer with updating work management system for status, project comments, or customer comments and contact information.
* Performs customer call as requested for various work management system tasks and coordinates with responsible parties regarding right-of-way, site ready, schedule, re-schedules, CIAC, invoices, site delivery.
* Compiles, reviews, and prints reports from work management system as needed
* Contacts customers to confirm project details and schedules
* Assists in managing communications for Designers such as creation/scheduling of customer outages and letters, manually generated invoices (CIAC), and other general communications with customers as necessary.
* Communicate, coordinate, and develop solutions for a broad range of requests between Designers and Schedulers, C&M Specialists, and others as needed
* Reports job status details to Designers, C&M Specialist, and/or contract construction crews as needed.
* Prepares for and provides storm support as needed

DNJP22158 - ENGINEERING SUPPORT - DURHAM, NC - 24 MONTHS