New

Quality Measure Specialist

Mass General Brigham (Enterprise Services)
United States, Massachusetts, Somerville
399 Revolution Drive (Show on map)
Dec 05, 2025
The Mass General Brigham Office of the Chief Medical Officer (OCMO) is seeking a quality measure specialist who has a passion for healthcare performance management and will thrive as a member of an experienced, high performing and highly motivated team. This individual will possess a willingness to learn and an ability to adapt to the rapidly changing quality measurement landscape. The ideal candidate has both strong quality measurement knowledge, project management and analytical skills, as well as strong communication skills. Reporting to the OCMO Quality Program Manager, the Quality Measure Specialist will be part of a cross-functional team that is responsible for external quality reporting across the MGB system. This individual is responsible for quality measure abstraction, validation and submission of regulatory and high-stakes quality measures to external agencies, programs and registries, and collaboration with OCMO and site performance improvement teams. Principle Duties and Responsibilities * Provides analytic and project management support for the measurement, validation and submission of high stakes, externally reported and/or regulatory quality performance data * Completes chart abstraction for external quality measurement portfolio, to include data entry, data quality checks, inter-rater reliability checks, and submission of performance data to regulatory agencies and/or clinical specialty registries * Manages to deadlines and completes data submissions with a high degree of accuracy * Supports validation efforts, collaborating with Medical Records/HIM and OCMO Compliance teams as needed * Collaborates with site and system stakeholders on quality improvement as needed * Summarizes detailed findings from chart review and communicates performance on quality performance programs to OCMO and site stakeholders * Presents findings on quality performance in a variety of formats (reports, PowerPoint, graphs, tables) formulates recommendations, and effectively communicates results to non-analytic audiences * Supports ad-hoc data requests and participates in system efforts for high profile reporting processes such as the triennial Joint Commission survey or annual Leapfrog survey * Use/s the Mass General Brigham values to govern decisions, actions and behaviors. These values guide how we get our work done: Patients, Affordability, Accountability & Service Commitment, Decisiveness, Innovation & Thoughtful Risk; and how we treat each other: Diversity & Inclusion, Integrity & Respect, Learning, Continuous Improvement & Personal Growth, Teamwork & Collaboration * Other duties and responsibilities as assigned Education Bachelor's Degree Related Field of Study or equivalent years of experience required Experience Experience in Quality Improvement, preferably in a healthcare setting 2-3 years required Knowledge, Skills and Abilities Demonstrated knowledge and use of quality improvement methodologies and tools. Must have strong interpersonal skills necessary to establish supportive, collegial relationships, and to interact effectively with administrative and clinical leadership, staff, clinical leads, and other healthcare professionals. Ability to manage multiple projects simultaneously and adhere to work deadlines. Excellent verbal and written communication skills. Excellent computer skills including Microsoft Office (Word, Excel, PowerPoint, Access), Flowcharting/mapping (QI Charts). Ability to learn and effectively use computer software, such as electronic health records and data entry tools. Mass General Brigham Incorporated is an Equal Opportunity Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.