Ticket Sales Acct Executive

Temple University's Athletics Department is searching for a Ticket Sales Account Executive.

Become a part of the Temple family and you will have access to the following:

• Full medical, dental, vision coverage Paid time off

• 11 Paid Holidays (including the day after Thanksgiving & winter break)

• Tuition remission - eligible employees and their dependents can obtain a degree TUITION FREE

• A generous retirement plan and so much more!

Learn more about the "T" salary structure here:

https://careers.temple.edu/sites/careers/files/documents/T_Salary_Structure.pdf

Position Summary:

Reporting to the Assistant Athletics Director for Ticket Sales, the Ticket Sales Account Executive is responsible for generating revenue through strategic prospecting, outreach, and relationship-building with new and existing fans. This role focuses on selling season tickets, partial plans, and group packages while providing exceptional customer service to ensure retention and long-term loyalty. The Account Executive manages all stages of the sales process - from researching leads and handling inbound inquiries to maintaining an organized database of contacts and tracking sales progression. In addition, the role plays a key part on game days and at special events, assisting with client service, building new relationships, and supporting operational needs. The ideal candidate brings creativity, energy, and a solutions-oriented mindset to help develop new ticket products and contribute to the growth of the overall ticketing operation.

Required Education & Experience:

Bachelor's degree sports management, business management, marketing or another related field required. At least one year of experience in sports sales or related field

Preferred

• Previous experience with a wide variety of CRM, analytical, ticket sales, including Excel, Salesforce, Ticketmaster, Vivenu, Vozzi and Hive.

• Demonstrated advanced proficiency with MS Excel

Required Skills & Abilities:

• Demonstrated competence with Microsoft Office Suite.

• Knowledge and experience utilizing an email marketing platform (preferably Hive).

• Ability to work well on a team and across teams is essential in this role.

• The ability to manage several tasks and/or projects simultaneously.

• Excellent written and verbal communication skills.

• Strong organizational skills, interpersonal skills, and a commitment to customer service.

• Ability to work flexible hours, including evenings and weekends.

• Must be able to lift up to 50 lbs.

• Strong integrity and character who shares a commitment for knowing and complying with NCAA, Conference and University rules.

Temple University is committed to a policy of equal opportunity for all in every aspect of its operations, including employment, service, and educational programs. The University has pledged not to discriminate on the basis of age, color, disability, marital status, national origin or ethnic origin, race, religion, sex (including pregnancy), sexual orientation, gender identity, genetic information or veteran status.

Compliance Statement: In the performance of their functions as detailed in the position description employees have an obligation to avoid ethical, legal, financial and other conflicts of interest to ensure that their actions and outside activities do not conflict with their primary employment responsibilities at the institution. Employees are also expected to understand and be in compliance with applicable laws, University and employment policies and regulations, including NCAA regulations for areas and departments which their essential functions cause them to interact.

Temple University's Annual Security and Fire Safety Report contains statistics, policies, and procedures related to campus safety. Go here to review: https://safety.temple.edu/reports-logs/annual-security-report

You may request a copy of the report by calling Temple Department of Public Safety at 215-204-7900.