Team Lead, Service Center Terminals

• Assists Warehouse Manager with hiring and training of new employees.

• Schedules and oversees warehouse staff.

• Conducts performance evaluations that are timely and constructive.

Duties/Responsibilities:

• Lead and develop company employees.

• Provide training and monitor the employees' performance. Be accessible to all areas of the dock and yard.

• Coach/counsel employees on performance and development and document performance-related material.

• Plan daily manpower needs to ensure customers' freight is delivered and picked up timely and damage-free.

• Communicate with Linehaul/dispatch at various terminals and with dock employees to coordinate the movement of trailers and freight.

• Develop a plan for distributing break loads to achieve goals.

• Monitor service freight and ensure Linehaul compliance.

• Monitor and analyze all opportunities to cut costs and improve efficiencies.

• Assist customers with rate quotes, claim information, and setting appointments.

• Perform administrative functions, as required.

• Monitor actual performance data and gather information for reporting.

• Communicate with Account Managers to ensure customers' and company's needs are met.

• Ensure all OS&D is identified and processed properly.

• Conduct pre-shift meetings.

• Implement company policy.

• Comply with all applicable laws/regulations, as well as company policies/procedures.

• Perform other duties as required.

Safety Procedures:

• Ensure all employees are trained on and adhere to safety protocols.

• Conduct regular safety audits and inspections to identify and mitigate potential hazards.

• Provide personal protective equipment (PPE) and ensure it is used correctly.

• Maintain clear and accessible emergency exits and equipment.

• Implement and enforce proper lifting techniques and ergonomics.

• Report and document any accidents or incidents immediately.

• Conduct regular safety meetings and drills to keep safety top of mind.

• Ensure compliance with OSHA regulations and other relevant safety standards.

• Promote a culture of safety where employees feel empowered to speak up about safety concerns.

Required Skills/Abilities:

• 3 plus years leading a logistics team or like experience

• Associates Degree or similar discipline preferred

• Excellent verbal and written communication skills.

• Strong supervisory and leadership skills.

• Ability to anticipate and solve problems.

• Excellent organizational skills and attention to detail.

• Ability to meet deadlines.

• Proficient with data entry and inventory software and systems.