Bilingual Customer Service Representative

TKC Holdings, Inc.
paid time off, paid holidays, 401(k)
United States, Missouri, St. Louis
10880 Linpage Place (Show on map)
Jan 23, 2026
Overview Are you looking for a career with premium benefitsand the potential for growth? At Keefe, we've created somethingspecial, a better place to work and grow. Manyemployees start just expecting a paycheck but end upwith a rewarding career. We provide exceptionaltraining and a clear career path. We now also offer DailyPay providing you immediate access to earned wages. Work Today, Get Paid Today! We are proud to be a military and veteran friendly employer. About This Position *Must live in the St. Louis, Missouri metropolitan area* *Must be fluent in both English and Spanish* Starting Wage $21.50 per hour Hiring Bonus: $300 Monthly performance-based bonus opportunity up to $300 Full time with Benefits Training: M-F 8am-4pm (3 weeks) 2nd Shift Availability Keefe Group is seeking aBilingual (Spanish/English) Customer Service Representativeto join our team. In this role, you will use yourfluency to provide excellent customer service and support to our diverse customer base. Your ability to switch between languages seamlessly is essential - you'll handle calls, emails, and other communications inSpanish and Englishevery day. Key Responsibilities Communicate professionally with customersin both Spanish and Englishvia phone and email. Answer questions, provide order information, and resolve customer concerns quickly and accurately. Maintain accurate records of calls and transactions. Provide a positive customer experience and represent the company with professionalism and empathy. Participate in required training and actively support team goals. What You'll Need Bilingual fluency in Spanish and English is REQUIRED(reading, writing, and speaking). High school diploma or GED equivalent. At least 18 years of age. Prior customer service experience preferred (call center experience a plus). Excellent communication and active-listening skills. Strong typing and computer skills (Microsoft Office proficiency). Professional, upbeat, and clear telephone voice. Able to type at least 30 wpm. Must live in theSt. Louis metropolitan area. Must be available for various shifts including days, evenings, Saturdays, and holidays. Must attend a three-week training (8:00 AM - 4:00 PM, Monday-Friday). Benefits Why You'll Love Working with Keefe Group We provide a supportive environment that values teamwork, and work-life balance. Regular full-time employees enjoy: ComprehensiveMedical, Dental, and Visioncoverage AnnualBenefit Credit ($750)toward benefits Company-paid Life and AD&D Insurance Voluntary benefits (short/long-term disability, and more) Paid Time Off (PTO)and paid holidays 401(k) with company match Weekly payplus optionalDailyPayfor immediate access to earned wages EEO Statement Equal Employment Employer as to all protected groups, including protected veterans and individuals with disabilities. We maintain a drug-free workplace. A copy of our Privacy Policy and CA Employee Privacy Notice can be found here:https://tkcholdings.com/privacy-policy-108