Sr. Principal, IT Business Systems Analysis - Warehouse Operations

At Alcon, we are driven by the meaningful work we do to help people see brilliantly. We innovate boldly, champion progress, and act with speed as the global leader in eye care. Here, you'll be recognized for your commitment and contributions and see your career like never before. Together, we go above and beyond to make an impact in the lives of our patients and customers.

We foster an inclusive culture and are looking for diverse, talented people to join Alcon. As a Sr. Principal, IT Business Systems Analysis supporting Alcon's Supply Chain and Warehouse function, you will be trusted with shaping the strategic direction of IT systems design and implementation, ensuring solutions are effective, scalable, and innovative.

In this role, a typical day will include:

• Leading the design and execution of high-impact IT systems projects, ensuring alignment with business strategies
• Working closely with senior leadership to define business requirements and translate them into technical specifications
• Mentoring and guiding a team of business analysts, fostering a collaborative environment
• Researching and recommending new technologies and methodologies to improve system design and efficiency
• Ensuring all IT systems meet business requirements and are delivered on time and within budget
• Influencing major business systems design decisions impacting organizational efficiency and long-term goals
• Playing a key role in defining the technical direction for IT systems and projects across the organization, making strategic decisions regarding IT system architecture, technology adoption, and project direction

WHAT YOU'LL BRING TO ALCON:

• Bachelor's Degree or Equivalent years of directly related experience (or high school+15 yrs; Assoc.+11 yrs; M.S.+4 yrs; PhD+3 yrs)
• The ability to fluently read, write, understand and communicate in English
• 7 Years of Relevant Experience
• Proven expertise in Warehouse Management System (WMS) implementation, with at least 2 years on Manhattan Active WMS.
• Manhattan Active certification strongly preferred.
• Exposure to Agile, DevOps, and Waterfall methodologies.
• Background in supply chain practices and application implementation standards
• Design and configure Manhattan Active WMS modules, including inbound/outbound operations, inventory management, and order fulfillment.
• Integrate Manhattan Active WMS with ERP systems (SAP ECC/S4), 3PL providers, and automation platforms using APIs and extension packs.
• Optimize workflows for system-directed putaway, picking, replenishment, value added services and process automation.
• Lead or support deployment projects, collaborating with cross-functional teams (IT, operations, logistics) and managing change effectively.
• Provide end-user training, documentation, and ongoing support for Manhattan Active WMS functionalities.
• Ensure compliance with CSV, GxP, and SOX requirements throughout implementation and support.
• Proven experience implementing and supporting Manhattan Active WMS in a global environment.
• Strong knowledge of ProActive development, REST APIs, JSON, and SCI reporting.
• Familiarity with cloud-native architecture, continuous updates, and CI/CD pipelines.
• Proficiency in SQL and API testing tools (e.g., Postman).
• Experience integrating warehouse automation systems (Knapp, AutoStore, Geek+) and WES/robotics solutions
• Strong analytical and problem-solving skills for troubleshooting and process optimization.
• Excellent communication and stakeholder management skills.
• Ability to conceptualize and articulate solutions aligned with business needs and future scalability

HOW YOU CAN THRIVE AT ALCON:

• Join Alcon's mission to provide top-tier, innovative products and solutions to enhance sight & enhance lives.
• Grow your career in a highly collaborative and diverse environment.
• Alcon provides robust benefits package including health, life, retirement, flexible time off, and much more!

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ALCON IS AN EQUAL OPPORTUNITY EMPLOYER AND PARTICIPATES IN E-VERIFY

Alcon takes pride in maintaining an inclusive environment that values different perspectives and our policies are non-discriminatory in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, gender, national origin, age, sexual orientation, marital or veteran status, disability, or any other legally protected status. Alcon is also committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please send an email to alcon.recruitment@alcon.comand let us know the nature of your request and your contact information.