ADT Global Tool Support Engineer

An ADT (Advanced Design Tools) Engineer job is currently available at Belcan in Evendale, OH 45215. This is a full time, direct hire position with full benefits. To be considered for this role, you must be a US citizen. The work package will involve supporting the global daily use and distribution of all ADT tool suites / tools for ADT design customers, including supporting any ADT tool break / fix issues involving disk infrastructure / permissions, file copying, and management of developer / tool updates to the distribution system, with focus items and work tasks as described below. This will also include any updates required to GE tools license software to manage GE tool use inside and outside GE. Another task is to work the standards / build / compile / update tools for future development and support in addition to getting a list of aero tools ported over to the Linux environment.

JOB DUTIES:
Duties for this position will include:
*Support user community by fielding issues reported by the designer running the tool.
*Working closely with the ADT triage team to work open tickets in a responsive fashion.
*Support users in Aerospace spanning multiple countries including US, Italy, France, Poland, India, and Mexico.
*Bugfix our GDS libs for porting a list of aero tools to the Linux environment.
*Support, define and manage our tool build process for improving our support of our tools.
*Support and make any necessary updates to our tools licensing package for tool use inside and outside GE.
*Answer support questions from users on issues pertaining to the tool.
*Work with users to identify issue, research problem, propose solutions, and make corrections to tools and/or distribution environment.
*Create and update logs of issues and corrective actions.
*Provide timely communications on significant issues.
*Prepare and present reports on findings.
*Work with internal IT teams to improve performance/reliability of the distribution process.
*Support/deployment of the ADT tool suites, globally.
*Support/deployment of aerotools for Linux.
*Assist in improving tool distribution metrics.
*Assist in improving tool build process.
*Assist in producing data in team/tool distribution metrics.
*Project/ticket status reports (includes issues and corrective actions - highlighting any systemic issues)

REQUIRED QUALIFICATIONS:
The resource performing the work should have experience with the following:
*Strong skills in developing, coding, and deploying distribution mechanisms.
*Experience with CIFS and NTFS permission provisioning.
*Familiarity with Windows and Linux OS as it pertains to tool/file permission and execution.
*Strong experience in programming (e.g., Bash, Perl, GIT)
*Strong cross-functional (IT/Engineering), teaming, and communication skills.
*Must be US Citizen with a BS in IT engineering field.
*Strong Linux skills
*Location where work needs to be performed is Cincinnati, OH

PREFERRED QUALIFICATIONS & SKILLS:
*Exceptional interpersonal skills, including teamwork, facilitation, and negotiation.
*Excellent Analytical and Technical Skills.
*Excellent written and verbal communication skills.
*Preferred experience in programming/debugging in C/C++ and/or Fortran

We provide a competitive pay and benefits package. This position is offering a salary range of $110,000 to $120,000 annually. Belcan considers several factors when extending an offer, including but not limited to education, experience, geographic location, and discipline. Benefits offered may include health care, dental, vision, life insurance; 401(k); education assistance; paid time off including PTO, holidays, and any other paid leave required by law.
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As an employee with Belcan, you will be part of one of the largest engineering firms in the United States. We maintain a small company atmosphere as well as open communication at all levels of our organization, allowing for much more dynamic decision-making processes. We offer flexible schedules as well as an excellent mentoring system to ensure that you have all the knowledge and tools you need to meet a diverse range of engineering challenges. You will also have opportunities to advance to positions of greater responsibility, including management roles. Your hard work and professional dedication will be rewarded with a competitive compensation package. Build a challenging and rewarding career with an industry leader!
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