Assistant Director, Donor Relations & Stewardship

Department: Kellogg Campaign Strategy
Salary/Grade: EXS/6

Job Summary

The Kellogg School of Management at Northwestern University is proud of its global network of more than 72,000 alumni. With a network as broad as ours, we know how important it is to facilitate connections between and among our alumni in order to build a strong, engaged global community.As an elite global business school, the Kellogg Alumni Relations and Advancement team supports a breadth of opportunities for our alumni to connect with each other as well as the school, including social and professional networking, continued learning, career advice and more.

Reporting to an Associate Director, Donor Relations & Stewardship, the Assistant Director will contribute to a comprehensive stewardship program to help cultivate, recognize and steward Kellogg alumni and friends as part of the Advancement team. This position will play an integral role to help Kellogg to continue to cultivate and steward its alumni and friends constituency.

Please Note: A well-qualified candidate within this department or unit has been identified and will be considered for the position alongside other qualified candidates identified through a competitive recruitment process. The University reserves its right to give priority consideration to internal qualified candidates.

Specific Responsibilities:

• Administration - Completes standard, routine stewardship correspondence as needed including items such as acknowledgment letters and holiday cards. Help implement processes in an efficient, timely and effective manner. Plan and analyze data to ensure all segments, including reunion, first time, consistent givers, Kellogg Leadership Circle, major and principal gift donors are properly acknowledged and strategically considered.
• Project coordination of stewardship correspondence from the Dean -Work with Communications to ensure all required correspondence to donors, including acknowledgement letters, condolence letters and holiday cards, from the Dean are created in a timely manner. Ensure all correspondence is sent and properly tracked in Catracks and OnBase for the Dean's performance metrics.
• Pledge Reminders-Oversee the pledge reminder system, ensuring all pledge reminders are sent on a timely basis to all donors with pledge balances. Analyze the data and ensure donors' giving records are updated. Prepare information for follow-up with donors and in some cases, conduct outreach. Work with the Director of Donor Relations and Stewardship on outstanding pledge balances.
• Donor Walls and Named Spaces - Responsible for reviewing and updating all donor walls and named spaces to Kellogg. Develop and coordinate the creation of new recognition signage and plaques as necessary and manage vendor communications. Partner with gift officers with outreach communications. Document recognition into donor database and OnBase.
• Event Support and Stewardship Gift Management - Help staff donor-related meetings and events as needed (stewardship receptions, donor recognition events, department flagship events). Project manage smaller events, as needed. Lead stewardship gift management, including developing ideas in collaboration with others. Maintain inventory and work with vendors and the creative design team.
• Gift and Fund related work - Responsible for pulling the daily gift report. Request new fund allocations, as needed. Once created, assist in updating stewardship information. Provide support for donor inquiries. Research older funds' purposes and donors, as needed.
• Develop appropriate infrastructures, systems and materials as required; accept other duties as assigned by the Director of Donor Relations and Stewardship.

Minimum Qualifications: (Education, experience, and any other certifications or clearances)

• Bachelor's degree or equivalent direct experience of 5 to 8 years
• 1-2 years experience in related setting, preferably in an educational setting and/or in fundraising.
• Demonstrated ability to work both independently and cooperatively with other staff and volunteers.
• Ability to set priorities and meet deadlines.
• Detail oriented.
• Excellent oral and written communication skills, as well as strong organizational and project management skills.
• Computer skills, proficiency in working with Microsoft Office Suite.
• Proven ability to work discreetly with sensitive and confidential information.

Minimum Competencies: (Skills, knowledge, and abilities.)

• Demonstrated Customer Focus
• Strong Organizational Skills
• Ability to be a collaborative team player

Preferred Qualifications: (Education and experience)

• Experience working in high-performing development operations

Preferred Competencies: (Skills, knowledge, and abilities)

• Curiosity and analytical thinking
• Global perspective
• Thrive in fast-paced environment
• Ability to be flexible

Target hiring range for this position will be between $60,000 - $68,000 per year. Offered salary will be determined by the applicant's education, experience, knowledge, skills and abilities, as well as internal equity and alignment with market data.

Benefits:
At Northwestern, we are proud to provide meaningful, competitive, high-quality health care plans, retirement benefits, tuition discounts and more! Visit us at https://www.northwestern.edu/hr/benefits/index.html to learn more.

Work-Life and Wellness:
Northwestern offers comprehensive programs and services to help you and your family navigate life's challenges and opportunities and adopt and maintain healthy lifestyles.
We support flexible work arrangements where possible and programs to help you locate and pay for quality, affordable childcare and senior/adult care. Visit us at https://www.northwestern.edu/hr/benefits/work-life/index.html to learn more.

Professional Growth & Development:
Northwestern supports employee career development in all circumstances whether your workspace is on campus or at home. If you're interested in developing your professional potential or continuing your formal education, we offer a variety of tools and resources. Visit us at https://www.northwestern.edu/hr/learning/index.html to learn more.

Northwestern strongly recommends COVID-19 vaccinations and boosters for people who can obtain them as a critical tool for minimizing severe illness. More information can be found on the COVID-19 and Campus Updates webpage.

The Northwestern campus sits on the traditional homelands of the people of the Council of Three Fires, the Ojibwe, Potawatomi, and Odawa as well as the Menominee, Miami and Ho-Chunk nations. We acknowledge and honor the original people of the land upon which Northwestern University stands, and the Native people who remain on this land today.

Northwestern University is an Equal Opportunity, Affirmative Action Employer of all protected classes, including veterans and individuals with disabilities. Women, racial and ethnic minorities, individuals with disabilities, and veterans are encouraged to apply. Click for information on EEO is the Law.

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