Onboarding Coordinator

Starting Pay: $ 20/ Hour

Position Description

Responsible for creating, updating and delivering onboarding materials for new hires as part of Retail Operations Center (ROC) onboarding programs. Organizes and facilitates Team Member engagement events monthly in partnership with leadership from ROC departments. Ensures Goodwill of Central and Northern Arizona (GCNA) and its affiliated entities' information, services, events and available trainings are communicated to Team Members.

Essential Duties and Responsibilities:

• Responsible for ensuring onboarding process is effective in introducing new Team Members to the business to help ensure longevity and reduce turnover.
• Analyzes and identifies improvements to current processes and report to leadership.
• Works with leadership, HR, and community partners to coordinate free services and events for ROC Team Members.
• Works with leadership to create and facilitate a Team Member events calendar for monthly ROC culture Team Member engagement events that may include goody bags, treats, drawings, games and prizes, catered lunches and/or contests.
• Creates and maintains ROC Community Boards to highlight employee achievements and build and maintain a positive work culture at the ROC.
• Collaborates with ROC leadership, Learning and Development, HR, Safety, Risk/AP, Recruiting and IT to ensure each Team Members onboarding experience is informational, productive and meets the needs of leadership and Team Members alike.
• Shares and posts information regarding general company information, events, trainings and community services to ensure Team Members are well informed.
• Schedules and conducts Good Start Orientation (GSO) classes for ROC new hires. This includes making sure all required paperwork is completed, providing a tour of the ROC and training on general policies and procedures.
• Schedules and conducts GSO II classes for Team Members that have worked 90-days or more for next level onboarding to strengthen interdepartmental relationships and further understanding of ROC operations and culture.
• Makes sure all onboarding materials are up to date and meets any required policies, procedures or regulations.
• Partners with leadership and Learning & Development to implement and conduct a ROC Goodwill First 90-days (G90) Program for onboarding managers.
• Provides support to leadership and Team Members to ensure onboarding needs are met.
• Maintains regular and consistent in-person attendance.
• Models Goodwill Core Values - Trust, Collaboration, Engagement, Ownership, and Innovation.
• Performs other related duties, as assigned.
  

Minimum Qualifications (Education, Experience, Skills):

• High School Diploma, GED or equivalent and related experience within Goodwill
• 1-2 years of work experience with career progression in the fields of training, fostering community partnerships, business culture or similar teams
• Strong communication skills, both written and verbal
• Ability to speak and read English proficiently
• Detail oriented and excellent organizational skills
• Ability to handle multiple projects and prioritize accordingly
• Proficient in Microsoft Office Suite
• Experience planning and coordinating trainings, meetings or events
• Outstanding interpersonal skills - must display patience, humor and helpfulness at all times
• Ability to maintain strict confidentiality regarding personnel information
• Ability to pass a background check and drug screen, where applicable for position.

You will be eligible for a comprehensive Total Rewards package, 1st of the month following 60 days of employment that includes the following:

• 5 Medical Plans
• Employer Funded Health Reimbursement Account (HRA)
• 3 Dental Plans
• Vision Plan
• 401K (Immediate participation upon hire)
• Employer Paid Life Insurance
• Employee Assistance Program (EAP)
• Paid Time Off; Sick and Vacation
• Paid Holidays
• These are just a few highlights of our key benefit offerings!

Become a valuable part of our team and work for a company which has been named a Best Place to work by the Phoenix Business Journal 4 out of the last 5 years. Work for a company which has seen double digit growth year after year for nearly a decade. Work for a company which values diversity and is centered on success. Goodwill of Central & Northern Arizona - We Put People to Work!

Goodwill of Central and Northern Arizona endeavors to make our website accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact Candidate Support at 602-535-4000, option 5, or RecruitingOperations@goodwillaz.org.

We consider applicants for all positions without regard to race, color, religion, sex, sexual orientation, national origin, age, marital or veteran status, the presence of a non-job related medical condition or disability, or any other legally protected status. We will make reasonable accommodation and modification, including adaptive devices, to assist any person with a disability to apply for and, if hired, to perform the duties the position they seek. Assistance could include help in completing on-line application as well as providing alternative communication, e.g., Braille and Large Print.

PHISHING SCAM WARNING: Goodwill of Central and Northern Arizona/Goodwill Industries of Monocacy Valley, Inc. ("GCNA/GIMV") are among several companies recently made aware of a phishing scam involving con artists posing as hiring managers recruiting via email, text and social media. The imposters are creating misleading email accounts, conducting remote "interviews," and making artificial job offers in order to collect personal and financial information from unsuspecting individuals. Please note that GCNA/GIMV only use company email addresses, which contain "@goodwillaz.org" or @gimv.org", to communicate with candidates via email. The company also uses secure tools on our website to receive data from applicants and would never ask them to submit their personal banking information to apply for an open job. If you are contacted by someone about an open job at GCNA/GIMV, please verify the domain of the sender's email address and that they are asking you to apply on this website. If you believe you have been a victim of a phishing scam, please visit the Department of Homeland Security's Cyber Smart website (https://www.cisa.gov/be-cyber-smart/campaign) to learn how to report it.