Assistant Billing Manager, Remote

Massachusetts General Hospital
United States, Massachusetts, Somerville
399 Revolution Drive (Show on map)
Jan 06, 2025
Summary: Assists Manager with the Patient Billing Office's client relationship and coordinate the processing, reporting and analysis of key revenue cycle activities. Provides research support to the manager and assigned practices related to accounts receivable management, patient/customer service complaints and Third-Party Requests for information. Does this position require Patient Care? No Essential Functions: Assists the Manager in completing tasks including, but not limited to, report review and distribution, billing account inquiries, charge reconciliation and research of missing charges, procedure code dictionary maintenance, and other essential Master files. -Analyze information on trends for practice groups; this may involve account research and downloading or inputting information into spreadsheets. -Provides research and follow-up for inquiries from Customer Service. -Pulls monthly rejection details. The role is responsible for pivoting rejections and analyzing rejections prior to RCAM review. -Work EPIC work queues and resolve edits in compliance with GPM Service standards for assigned billing areas. -Review accounts referred for write-off and document collection efforts prior to transferring for write-off approval. -Assist with the orientation and training of new staff. Education High School Diploma or Equivalent required or Associate's Degree Related Field of Study preferred Can this role accept experience in lieu of a degree? No Licenses and Credentials Experience Revenue, billing and related experience 2-3 years required Knowledge, Skills and Abilities - Strong knowledge of medical billing and payer requirements. - Excellent leadership and team management skills. - Proficiency in billing software and electronic health records (EHR) systems. - Strong analytical and problem-solving abilities. - Exceptional communication and interpersonal skills. - Ability to handle multiple tasks and work under pressure. - Ability to work with a high degree of accuracy. The General Hospital Corporation is an Equal Opportunity Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.