Home Base - Social Worker/ Case Management

Massachusetts General Hospital
United States, Massachusetts, Boston
Jan 04, 2025
Home Base, a Red Sox Foundation and Massachusetts General Hospital program, is dedicated to healing the invisible wounds - including post-traumatic stress, traumatic brain injury, anxiety, depression, co-occurring substance use disorder, family relationship challenges and other issues associated with Military service - for Veterans of all eras, Service Members, Military Families and Families of the Fallen through world-class clinical care, wellness, education, and research. Home Base seeks a dynamic and experienced Licensed Clinical Social Worker Licensed Independent Clinical Social Worker (LCSW / LICSW) to provide and oversee the provision of case management and clinical services for our patients. The LCSW / LICSW will be dedicated to supporting Home Base services, working primarily in the two-week Intensive Clinical Program (ICP). This LCSW / LICSW should have the desire to conduct group therapy. At Home Base, you are seen, heard, and treated with dignity and respect. We are committed to embodying values of anti-racism, diversity, equity, and inclusion. We recognize and work collaboratively to address disparities. We strive to foster an inclusive team environment in which each person has an experience of being valued and respected regardless of their intersecting identities. Home Base is part of Massachusetts General Hospital, an Equal Opportunity Employer. By embracing diverse individuals, skills, perspectives, and ideas, we choose to lead. Applications from protected Veterans and individuals with disabilities are strongly encouraged. PRINCIPAL DUTIES AND RESPONSIBILITIES: Working under the supervision of the ICP Social Work Team Lead, the Director of Social Work, and the Director of the ICP, the Home Base LCSW / LICSW is responsible for coordinating care for Veterans and military-connected family members seeking care at the Home Base ICP with the appropriate internal or external clinicians in a multi-disciplinary team, coordinated care model. Serve as a central contact point for accepting and triaging referrals to the Intensive Clinical Program from internal clinicians, outside clinicians and self-referred patients. Serve as primary case manager for patients in ICP admissions process in collaboration with Admissions Coordinator, including, but not limited to, the following responsibilities: conduct pre-screening to assess treatment and evaluation needs for all patients referred, coordinate signing of Release of Information forms, acquire relevant medical records, serve as point of contact for ongoing questions from the patient as they arise. Track patient's status in admissions process using appropriate documentation. Collaborate with patient, clinical team, and Resource Specialist to identify clinical and psychosocial needs in patient's home community and identify appropriate resources. Provide direct clinical services to Veterans and/or family members, which may include groups with skills from DBT, mindfulness, In Vivo, or individual evidence-based treatments such as Prolonged Exposure Therapy, the Unified Protocol or Cognitive Processing Therapy. Provide psychoeducation regarding PTSD, TBI, and related conditions to Veteran patients and family members as clinically appropriate within the context of the Intake and triage duties. Consult with team to facilitate mandated assessments when abuse is suspected (child, disabled adult, elder), and safety assessment when violence is reported. Collaborates with MGH resources (HAVEN and Child Protection Team) Responsible for crisis intervention and management Documents timely and relevant information in patient electronic medical record and case management database. Maintain expected productivity expectations. Tracks and reports out on numbers of patients in admissions process and their status as required by funding sources. Meet with community and professional resources as requested by Home Base leadership to both represent Home Base and keep up to date on available community resources. Provide coverage for social work responsibilities in Outpatient Clinic as needed. Provide clinical supervision to LC-level and/or MSW students as needed. Additional responsibilities as assigned. EDUCATION: Master's of Social Work (MSW) from an accredited program required. LICENSES, CERTIFICATIONS, and/or REGISTRATIONS (if applicable): Require current Massachusetts Licensed Independent Clinical Social Worker (LICSW) or Licensed Clinical Social Worker (LCSW), or must obtain MA Licensed Clinical Social Worker (LCSW) within 4 months of hire date. EXPERIENCE: Minimum 1-2 years clinical experience preferred. Experience with EPIC a plus. Experience with Veteran and military family population and knowledge of military culture a plus. Training in Trauma focused therapy modalities such as Prolonged Exposure, the Unified Protocol, and/or Cognitive Processing Therapy is preferred but not required. SKILLS/ABILITIES/COMPETENCIES REQUIRED: Exceptional organizational skills and ability to prioritize effectively and complete tasks; Able to juggle daily tasks with needed crisis intervention Highly motivated, independent, and capable of performing in a complex environment; Strong sense of initiative and perseverance to carry through to completion of tasks. Excellent interpersonal, written, and oral communication Experience working directly with people from diverse racial, ethnic, and socioeconomic backgrounds Exceptional computer skills (including operating systems, word processing, database, electronic mail, Internet Ability to handle sensitive and confidential matters discreetly and to ensure confidentiality guidelines are maintained by staff Knowledge in aspects of safety applicable to position; Knowledge of and compliance with institutional, JCAHO, HIPAA, and other regulatory bodies' standards. WORKING CONDITIONS: Outpatient Clinic Setting Additional Job Description The General Hospital Corporation is an Equal Opportunity Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.