Learning and Development Manager
OnPath Federal Credit Union | |
life insurance, sick time, 401(k) | |
United States, Louisiana, Metairie | |
3131 N. I-10 Service Rd. E. (Show on map) | |
Jan 02, 2025 | |
At OnPath Federal Credit Union, we share a passion for delivering exceptional service. If you thrive in an environment with team members who truly enjoy what they do, and you are driven and motivated to succeed, then OnPath is the place for you!
Voted eight years in a row as one of the Top 40 Places to Work by the Times Picayune, we offer:
Interested? Become part of the OnPath team that believes exceptional service defines the core of who we are.
We are looking for a Learning and Development (L&D) Manager to join our team! The L&D Manager may work at both corporate offices: Laplace, La. on Hwy 61 and in Metairie, La. off of the Service Road near Causeway Blvd. This role is classified as hybrid and does require 2 - 4 days of work in the office. The initial pay range for this position is $72K - $90K annually, based on knowledge and experience, with the potential to grow in the organization. Role: As a dedicated member of the OnPath FCU team, this role performs a variety of tasks that, in partnership with the surrounding departments, provides cost effective financial services for the benefit of our members - who are our primary focus. Our core values are what make us E.P.I.I.C. We are Empathetic to the vast situations and needs of our member's and to each other. We are Passionate about the financial growth and success of our members. We are Innovative in our ideas and goals to remain at the top of our class in financial services. Our Integrity is not an option. We require our employees to be honest and have strong moral principles. We are Committed to our promise to be the best financial advocates for our members and the communities we serve.
The Learning and Development Manager is responsible for designing, delivering, and managing the organizations' training programs to enhance the skills and knowledge of employees at all levels within the organization. This role involves assessing training needs, developing curriculum, and evaluating the effectiveness of training programs to ensure alignment with the credit union's strategic goals.
The Learning and Development Manager will assist employees and all appropriate internal credit union partners. Conducts daily business interactions and maintains constant alignment with OnPath's mission, culture, and core values. Encourages others to act with mission, culture, and core values in mind always. Demonstrates initiative and sound judgment in the absence of specific direction from management. Ensures value through decision making that supports credit union goals and interests. Passionately displays a desire to build rapport and expand relationships with all members both internally and externally. Stays informed on OnPath's products and services to provide the right recommendations to the right members at the right time. Promotes and maintains a positive image of the credit union to peers, members, and communities we serve.
Major Duties and Responsibilities:
Knowledge and Skills Required:
Interpersonal Skills needed:
The ability to motivate or influence inside or outside senior level executives is a critical part of the job, requiring a significant level of in influence and trust. Obtaining cooperation and agreement on important outcomes via frequently complex, senior level dialogue, as well as a professional level of written communication skills are essential to the position. Other skills needed:
ADA Requirements:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit; use hands to handle or feel including the use off a computer keyboard; reach with hands and arms; talk, convey detailed or important instructions or ideas accurately, loudly, or quickly; and hear, including the use of a telephone and video conferencing. The employee is frequently required to walk. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include color and texture perception, as well as the ability to adjust focus.
Must be able to routinely perform work indoors in climate-controlled share work area. The noise level in the work environment is usually moderate. This position may work remotely and/or hybrid at times but does require days in the office. Must be able to perform job functions independently or with limited supervision and work effectively either on own or as part of a team. Must be able to read and carry out various written instructions and follow oral instructions. Must be able to complete basic mathematical calculations, spell accurately, and understand computer basics. Must be able to speak clearly and deliver information in a logical and understandable sequence. Must be capable of dealing calmly and professionally with numerous different personalities from diverse cultures at various levels within and outside of the organization and demonstrate highest levels of customer service and discretion when dealing with the public. Must be able to perform responsibilities with composure under the stress of deadlines / requirements for extreme accuracy and quality and/or fast pace. Must be able to effectively handle multiple, simultaneous, and changing priorities. Must be capable of exercising highest level of discretion on both internal and external confidential matters. |