Medical Admin Assistant I

Massachusetts Eye and Ear Infirmary - MEI
United States, Massachusetts, Stoneham
Jan 01, 2025
Under the supervision of the Site Manager or Associate Director, provides a combination of clinical and administrative support to physicians in a high-volume ambulatory clinic setting, functioning as the primary interface between patients and providers. Emphasis is placed on the ability to stay organized and to prioritize administrative and clinical tasks essential to patient care. Role requires management of confidential patient information, rooming patients and doing patient intakes in exam room, scheduling patient appointments at front desk, answering phones with the highest level of customer service, checking patients in and out of appointments, collecting copayments, and helping to manage incoming information via phone and fax. High school diploma or combination of education and experience required. Prefer 1 year of experience in a medical administrative support position or worked as a medical assistant within a busy medical site or department. Excellent verbal communications skills required for the telephone, interaction with patients and others; strong organizational skills a must. Massachusetts Eye and Ear Infirmary is an Equal Opportunity Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.