Surgical Pathology Coordinator II

Registration of patients for BWH Pathology consult services.

• Under close supervision from the training preceptor, Administrative Supervisor and Administrative Manager:
• Opens and organizes package of materials sent for consult review. Reviews consult material received and verifies materials received equals the description of materials sent by the institution. Alerts sender of any discrepancies. Determines if case is to be billed to patient's insurance or to an institution. If case is to be billed to patient's insurance, patient must be registered with an MRN and CSN number.
• Registration includes insurance verification of patients within EPIC or other resources and the provision of a Medical Record Number using EPIC.
• Accurately and comprehensively collects and verifies demographic and financialinformation from patients and/or their representatives in a sensitive and timelymanner.
• Verifies patient insurance coverage with Third Party Payors and determines eligibility by utilizing appropriate technology.
• If case is to be billed to institution, selects the appropriate client information in PowerPath.
• Serves as the primary contact to clients to obtain essential specimen and/or patient information and seek clarification or request missing information.
• Conducts follow-up research to obtain information not available at time of registration, as needed. May need to contact physician offices to obtain essential date for specimen processing and billing.

Accessioning into PowerPath

• Accessions case into Pathology LIS (PowerPath) following established procedures.
• Determination of Department or Private Consult will be determined following established procedures.
• Enters information in PowerPath after careful evaluation of requisitions with close attention to detail.
• Proofreads all material to verify accuracy and quality control (review to include proofreading requisition) and accession materials, using two patient identifiers throughout process.
• Creates and prints barcoded labels for slides and blocks; labels materials ensuring accession # matches slides and blocks.
• Puts case in slide file folder along with corresponding requisition and pathology report(s) and scan into delivery location.

Distribution of Cases

• Responsible for the distribution of consult cases to appropriate staff pathologist for their review.
• Cases should be distributed according to established procedures for rush/priority cases.
• Department consults are delivered to the service shelf or mailbox.
• Private Consults are delivered to the pathologist's mailbox.
• Communicate with the supervisor when issues arise around priority/triaging cases.
• Initiates and maintains communication with the supervisor regarding service issues, complex cases, difficulties, and circumstances requiring special attention.

Additional Responsibilities

• Types documents for final reports.
• Scans requisition and outside pathology reports into the laboratory information archiving system.
• Prints billing invoices as requested and faxes to billing office.
• Acts as the receptionist to support incoming calls and inquiries.
• Performs miscellaneous administrative tasks:faxes documents, prepares materials for courier pickup, and delivery and pick-up of materials in the medical campus.
• Maintains established departmental policies, procedures, and objectives, including the areas of quality assurance, safety, environmental affairs, and infection control.
• Returns consult materials to referring facility.
• Re-accessions cases and places orders in PowerPath.
• Schedules FNA procedures.
• Performs all other duties and responsibilities as directed.