Clinic/Practice Assistant, Family Medicine - South Berwick
 Wentworth-Douglass Physicians Organization (WDP) | |
 United States, Maine, South Berwick | |
| 31 Colcord Street (Show on map) | |
 Jan 01, 2025 | |
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We are seeking a full-time, 40-hour Patient Service Representative to support our Family Practice! The operating hours of our practice are:
Mondays & Thursdays: 7:30am-5:00pm Wednesdays: 7:30am-6:00pm Tuesdays & Fridays: 6:30am-5:00pm Schedules are staggered accordingly based on practice needs and availability. Our Patient Service Representatives play an integral part in the operations of our community-based physician practices. Dedicated to administrative support, these Representatives serve as the gatekeepers of our practices and ensure that teams are delivering the highest quality experience that exceeds our patients' expectations. Due to the nature of our work, it is incredibly important to us that our team members have true passion for pediatrics and a commitment to building relationships with not only with patient, but also with their families in order to support the child's health journey. We are looking for well-rounded customer service professionals who can multi-task, prioritize, and thrive in a high-volume outpatient setting! Leading up to the patient visit, Patient Service Representatives schedule all appointments. During the patient's visit, the focus is check-in, which includes greeting patients, answering all of their questions, collecting co-payments, and assisting with any pre-visit paperwork/forms. At the conclusion of the visit, during check-out, Patient Service Representatives are tasked with the completion of forms and scheduling follow-up appointments, tests, and/or procedures. Other duties include fielding all incoming telephone calls and triaging appropriately, performing referral/diagnostic/lab orders processing duties, monitoring patient flow and waiting room activity, and providing general support to practice leadership, clinicians, and peers.
If you're looking for a place where teamwork, trust, and patient-centered care are at the heart of everything we do, we'd love to have you join our close-knit practice. When hiring, we look for candidates who not only possess relevant skills, but also positive attitudes, innovative spirits, and genuine passion for the work.
Wentworth-Douglass Hospital is an Equal Opportunity Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. | |