Resource Specialist
 Massachusetts Eye and Ear Infirmary - MEI | |
 United States, Massachusetts, Boston | |
| 243-245 Charles Street (Show on map) | |
 Jan 01, 2025 | |
|
Reporting to the Care Coordination Manager, the Case Management Resource Specialist (CMRS) works collaboratively with the Discharge Planning RN Case Manager; providing direct administrative support to the discharge planning processes and to the department. The person in this position will spend time on the Mass Eye and Ear's inpatient clinical units and have direct interaction with patients and their families, clinical and ancillary hospital staff, and other internal and external customers. The CMRS must have effective communication skills and the ability to converse comfortably with patients and their caregivers, department staff, and unit-based staff. The position requires a high degree of flexibility, independence and willingness to participate in multiple activities and provide support to all members of the Care Coordination Department.
1. Some college or Associate degree required; Bachelor's degree preferred 2. Minimum of 2 years relevant healthcare experience required 3. Excellent assessment and creative problem-solving skills 4. Demonstrates effective interpersonal and customer service skills. Demonstrates ability to function as a team player. 5. Strong organizational, time management and priority-setting skills. Goal oriented and accountable. 6. Proficient in written and verbal communication. 7. Ability to work independently and with little supervision 8. Knowledge and understanding of medical terminology 9. Excellent computer skills Additional Job Description Massachusetts Eye and Ear Infirmary is an Equal Opportunity Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. | |