Clinic/Practice Assistant, OBGYN - Dover/Portsmouth
 Wentworth-Douglass Physicians Organization (WDP) | |
 United States, New Hampshire, Dover | |
| 15 Old Rollinsford Road (Show on map) | |
 Jan 01, 2025 | |
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We are seeking a Per Diem Float Patient Services Representative to support our OB/GYN team! The operating hours of each of the practices are from 7:00am-5:00pm, so schedules are staggered accordingly based on practice needs and availability.
This Patient Service Representative will float to 4 of our OBGYN offices: Wentworth Health Partners OB/GYN & Infertility: 15 Old Rollinsford Road, Dover, NH 03820 Garrison Women's Health: 770 Central Avenue, Dover, NH 03820 Wentworth Health Partners Dover Women's Health: 700 Central Avenue, Dover, NH 03820 Center for Women's Health and Wellness: 67 Corporate Drive, Portsmouth, NH 03801 Our Patient Service Representatives play an integral part in the operations of our community-based physician practices. Dedicated to administrative support, these Representatives serve as the gatekeepers of our practices and ensure that teams are delivering the highest quality experience that exceeds our patients' expectations. We are looking for well-rounded customer service professionals who can multi-task, prioritize, and thrive in a high-volume outpatient setting! Leading up to the patient visit, Patient Service Representatives schedule all appointments. During the patient's visit, the focus is check-in, which includes greeting patients, answering all of their questions, collecting co-payments, and assisting with any pre-visit paperwork/forms. At the conclusion of the visit, during check-out, Patient Service Representatives are tasked with the completion of forms and scheduling follow-up appointments, tests, and/or procedures. Other duties include fielding all incoming telephone calls and triaging appropriately, performing referral/diagnostic/lab orders processing duties, monitoring patient flow and waiting room activity, and providing general support to practice leadership, clinicians, and peers. Qualifications
Whether you are seeking to gain more experience in the healthcare industry or a proven healthcare professional seeking a new challenge, the Patient Service Representative role is the opportunity for you. When hiring, we look for candidates who not only possess relevant skills, but also positive attitudes, innovative spirits, and genuine passion for the work.
Wentworth-Douglass Hospital is an Equal Opportunity Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. | |