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Manager - Lab Support Services

Wentworth-Douglass Physicians Organization (WDP)
United States, New Hampshire, Dover
789 Central Avenue (Show on map)
Jan 01, 2025
Wentworth-Douglass Hospital, a subsidiary of Massachusetts General Hospital, is renowned as one of the largest acute care hospitals in the Seacoast region of New Hampshire and Southern Maine. At Wentworth-Douglass, we value people who contribute to patient-centered care that enhances community health; we recognize and reward those who share our values and transform our patients' lives. We invite you to explore opportunities, cultivate community wellness and professional growth.
Under the direction of the Laboratory Director, oversees all activities of the MGB Wentworth-Douglass Hospital campus Support Services Department. Provides direct supervision and operations of inpatient and outpatient phlebotomy services, specimen processing, and lab control areas.

Qualifications - External

Experience Minimum Required

  • Four years Phlebotomy, Accessioning, Processing, Referral Testing/Sendouts, and Laboratory experience
  • Two years supervisory experience

Experience Preferred/Desired

  • Five years' experience

Education Minimum Required

  • A.S.

Education Preferred/Desired

  • B.S.

Training Minimum Required
National Accrediting Agency for Clinical Laboratory Science (NAACLS) program or ASCP w/in 1yr.

Training Preferred/Desired
Medical terminology

Special Skills Minimum Required

  • Recent consecutive experience in specialty to include the demonstrated abilities in teaching and/or human resource management.
  • Ability to positively promote the values, goals and decisions of the organization.
  • Proven track record of successfully communicating and building relationships with people of various backgrounds, skills levels, beliefs and values, both inside and outside the organization.
  • Strong ability to coach all members of the team for success.
  • Excellent verbal and written skills to facilitate communication.
  • Ability to work in a collaborative manner with all members of the team.
  • Willing and able to share information with and provide feedback to staff to promote growth.
  • Ability to adapt to multiple pressures, meet time sensitive deadlines and maintain confidentiality.
  • Counseling skills; multi-tasking skills; computer entry skills

Special Skills Preferred/Desired

  • Prior Laboratory and Phlebotomy experience

Licensure and/or Certifications Required

  • Nationally Accepted laboratory certifying agency, preferably ASCP w/in 1yr


Additional_Job_Description

Wentworth-Douglass Hospital is an Equal Opportunity Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.
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