Alternatives Investor Servicing VP

PIMCO is a global leader in active fixed income with deep expertise across public and private markets. We invest our clients' capital across a range of fixed income and credit opportunities, leveraging our decades of experience navigating complex debt markets. Our flexible capital base and deep relationships with issuers have helped us become one of the world's largest providers of traditional and nontraditional solutions for companies that need financing and investors who seek strong risk-adjusted returns.

Since 1971, our people have shaped our organization through a high-performance inclusive culture, in which we celebrate diverse thinking. We invest in our people and strive to imprint our CORE values of Collaboration, Openness, Responsibility and Excellence. We believe each of us is here to help others succeed and this has led to PIMCO being recognized as an innovator, industry thought leader and trusted advisor to our clients.

Team Overview

The Alternatives Investor Servicing team is responsible for servicing a $50B+ and growing alternatives fund platform. We assist in the launch of new hedge funds, private equity funds, and private placements, including some of the most sophisticated products in the industry. Our team has daily interactions with investors, collaborates with internal stakeholders, and assists with oversight of alternative fund administrators.

Location

This role may be based in New York, NY.

About You

• You challenge the status quo-rejecting "good enough" and resourcefully imaging new and better ways of doing things

• A "big picture" thinker-grasping how projects support business objectives and how you play a meaningful role

• A problem solver-quickly gaining clarity on desired outcomes, understanding root problems, and identifying the best solutions

• A standout teammate-enjoying helping others perform at their best and achieve their fullest potential

• Intellectually curious-beyond just knowing the answer, you want to understand the "why" behind the answer

• Thrives in a fast-paced environment-staying organized while juggling multiple priorities concurrently

• Self-motivated-raising a high bar for yourself and reaching beyond the bare minimum of what's required

• A keen attention to detail-you've already identified two typos in this job description

• You seamlessly adapt to shifting priorities and enjoy working with ambiguity

• You share PIMCO's values of Collaboration, Openness, Responsibility, and Excellence, which allow us to bring the best to our clients and each other

Responsibilities

• Manage 3 internal staff, managed services provider, and fund admin investor servicing team

• Collaborate with sales, client-facing, tax, product strategy group, legal, accounting and fund administration teams globally on all aspects of client onboarding, including side letter negotiations, and fund launch and co-invest related activities, providing extraordinary client service

• Transform technology and processes to help scale team functions while improving the investor experience

• Negotiate contracts with potential vendors for new business products

• Serve as a primary contact for U.S. domiciled broker-dealers, assisting with inquiries from a home office and/or financial advisors and ad hoc/quarterly reporting to their operations centers

• Oversee and handle escalations for e-mail inquiry queue handling daily investor and internal information requests

• Deliver accurate and timely work products in coordination with team members

• Assist with review of all outgoing Alts investor correspondence

• Oversee investor cash flow reporting to support portfolio management teams

• Oversee teams coordination and maintenance of fund document repositories (Private Placement Memorandums, Limited Partnership Agreements, subscription agreements, etc.)

• Build strong and mutually beneficial relationships with internal and external stakeholders and suppliers

• Continually develop our functional skills, thriving to learn new techniques and apply them to our roles

• Identify opportunities to bring efficiencies into existing processes via ongoing process improvement and implementation of new technology solutions

• Encourage a positive work environment and culture for all employees

Qualifications

• Minimum of a Bachelor's Degree

• 7+ years of experience in either private equity or hedge fund administration at a notable fund administrator or asset manager required

• In-depth knowledge of private equity or hedge fund mechanics, including how the funds function in their respective lifecycles

• Experience handling high-volume operations inquiries, solving investor operational issues, managing investor onboarding, and addressing related questions

• Series 7, 63 and 24 licenses required or ability to acquire within six (6) months of the start date

• Experience with private funds focused on alternative credit, real estate, diversified absolute return products

• Risk and control minded to aid in the ongoing oversight of third-party fund administrators

Equal Employment Opportunity and Affirmative Action Statement

PIMCO recruits and hires qualified candidates without regard to race, national origin, ancestry, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), sexual orientation, gender (including gender identity and expression), age, military or veteran status, disability (physical or mental), any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity and affirmative action, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other basis such as medical condition, or marital status under applicable laws.

Applicants with Disabilities

PIMCO is an Equal Employment Opportunity/Affirmative Action employer. We provide reasonable accommodation for qualified individuals with disabilities, including veterans, in job application procedures. If you have any difficulty using our online system due to a disability and you would like to request an accommodation, you may contact us at 949-720-7744 and leave a message. This is a dedicated line designed exclusively to assist job seekers with disabilities to apply online. Only messages left for this purpose will be considered. A response to your request may take up to two business days.