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Remote

Claims Account Executive

IMA Financial Group
$74,000-$117,000 USD
paid time off, paid holidays, 401(k)
United States
Dec 19, 2024

Essential job responsibilities include but are not limited to:



  • Supports and demonstrates IMA's core values
  • Values and understands the importance of diversity, equity, and inclusion among all IMA associates
  • Interacts professionally and timely with clients via email, phone, and in-person
  • Performs functions of the role within an IMA office 0-50% of the time
  • Maintains a proactive approach, focusing on claim resolutions and strategies
  • Advocate for the timely resolution of claim matters for our clients
  • Communicates pertinent claim information timely to internal and external clients
  • Maintains strong relationships with internal and external clients
  • Participates in presentations, including new business, RFPs (clients, TPAs), claim reviews, renewals, etc.
  • Develops strong working knowledge of IMA and carrier computer systems/programs
  • Assists Claims Manager with the claim staff management, including training and development
  • Develops and expands relationships at local, regional, and national levels with carriers, TPAs, Legal Resources, Experts, etc.
  • Expands knowledge and expertise in all lines of coverage
  • Assists on Claims Projects, reports, loss runs, or other tasks as assigned
  • Attends insurance related seminars including but not limited to continuing education classes



REQUIRED EXPERIENCE AND SKILLS include but are not limited to:



  • Five to ten years of similar or related experience
  • Prior claim experience or coordination of claim and general insurance experience
  • Professional presentation skills to present concepts and strategies to clients and prospects.
  • A signicant level of trust and diplomacy
  • Courtesy, tact, diplomacy and professionalism in delivery of difficult messages with others inside and/or outside the organization
  • Demonstrated coverage analysis skills particularly in the area of General Liability and Property
  • Previous coverage dispute experience with insurance carriers
  • The ability to handle standard situations, handling and prioritizing multiple tasks
  • Prior litigation experience is strongly preferred
  • The willingness to complete additional duties and take on additional responsibility as the need arises


The anticipated timeline of this posting is 12/19/2024 through 1/31/2025.

Salary Range
$74,000 $117,000 USD

Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act. Prior Criminal history will only be considered after a conditional job offer is made and accepted. Applicants will have the opportunity to explain the circumstances surrounding any convictions, provide mitigating evidence, or challenge the accuracy of the background report.

Salary Range
$74,000 $117,000 USD

Compensation & Benefits

Being a part of IMA has its benefits. When you become part of the IMA family, you become eligible to take part in our valuable benefits and rewards package designed to benefit you, your family, and your life. Our plans are cost-effective, convenient and provide progressive ways for staying healthy, protecting loved ones, pursuing financial security and living a full and balanced life. This role is eligible for the following:

Annual Performance Bonus, Stock Purchase, Medical Plans, Prescription Drugs, Dental, Vision, Family Assistance Program, FSA, HSA, Pre-Tax Parking Plan, 401(k), Life/AD&D, Accident, Critical Illness, Hospital Indemnity, Long Term Care, Short-term Disability, Long-term Disability, Business Travel Accident, Identity Theft, Paid Time Off, Flexible Work Options, Paid Holidays, Sabbatical, Gift Matching, Health Club Reimbursement, Personal and Professional Development. In addition to our robust benefits package, the final offer amounts will depend on a variety of factors, including the candidate's geographic location, prior relevant experience, and their knowledge, skills, and abilities.

Why Join IMA?

We've built a reputation for putting our associates first

What if we told you that you could be an integral part of an entrepreneurial, expanding company, develop lasting relationships, earn competitive benefits, plus claim part ownership? It's this unique ownership business model that makes working at IMA so appealing.

We work in teams. We sell in teams. We win and prosper as a team

We provide support systems and resources that enable each of our associates to focus on what they do best. And as an independent company based in the Midwest, we're big enough to write business all over the world and small enough to implement your ideas quickly.

We are recognized nationally as a leader in our industry



  • 2020-2023Business Insurance Magazine Best Places to Work in Insurance
  • 2023 Inc. Magazine's Best Workplaces
  • 2023 Denver Business Journal's Best Places to Work
  • 2022-2023 Connecticut TopWork Places
  • 2021-2023 Inc. 5000's List of Fastest Growing Companies
  • 2019-2022 Civic 50 Colorado Honoree Recognizing 50 Most Community-Minded Companies
  • 2022-2023 Kansas City Business Journal's Best Places to Work
  • 2021-2023 Charlotte Business Journal's Best Places to Work
  • 2021-2023 Los Angeles Business Journal's Best Places to Work
  • 2021-2023 The Salt Lake City Tribune TopWork Places
  • 2021-2022 Puget Sound Business Journal's Washington's Best Workplaces
  • 2021-2022 Wichita Business Journal's Best Places to Work, #1 in extra-largecategory
  • 2021 Dallas Business Journal's Best Places to Work
  • 2021 Alaska Journal of Commerce's Best Workplaces in Alaska



This Job Description is not a complete statement of all duties and responsibilities comprising this position.

The IMA Financial Group, Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, The IMA Financial Group, Inc. complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.

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