Collections Team Leader

Applied Industrial Technologies is seeking a full-time Collections Team Lead to work out of our corporate headquarters in Cleveland, OH!

The Collections Team Lead is a key member of the Shared Services group, responsible for reducing account delinquency and implementing solid business processes while leading a successful team. This is accomplished through developing strong customer, field, and strategic account relationships.

In this position, you'll utilize your leadership, communication, and organizational skills to contribute to continuous improvement and lead team toward goals.

What You'll Do:

• Identify and communicate areas of improvement within Accounts Receivable; propose and implement solutions
• Assign and communicate goals to team members, provide support and guidance in working toward goals
• Maintain open communication with Central Collections Manager regarding team goals, metrics/results, customer account statuses, etc.
• Utilize tools (i.e SAP, BOBJ) to support decision making, proactively communicate decisions with stakeholders
• Collect, analyze, and report customer accounts receivable metrics to track deliverables
• Communicate with Field and Central teams to determine root causes of issues leading to debt, implement action plans to minimize future debt

Required Qualifications:

• High school diploma required; associate or bachelor's degree preferred
• 2-5 years of collections management experience
• Excellent analytical and problem-solving skills
• Strong interpersonal and communication skills; functions well individually and within a team
• Goal-oriented and committed to continuous improvement; willingness to take on new responsibilities

What's In It For You:

In addition tocompetitive compensation(including monthly bonus opportunities) and all the benefits you'd expect from an industry leader (401k, insurance, paid time off, employee assistance, tuitionreimbursement), we also offer:

• A Lasting Career:Applied values hiring from within and helping our associates achieve career growth
• Continuous learning, training, and professional development
• Team-oriented, uplifting company culture
• Great work/life balance

Come for the job. Stay for the career.Apply for immediate consideration!