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IT Program Manager - Nashville, TN

McKesson Corporation
United States, Tennessee, Nashville
Dec 23, 2024

It's More Than a Career, It's a Mission.

Our people are the foundation of our success. By joining our growing team at Sarah Cannon Research Institute (SCRI), a subsidiary of McKesson, you will have the opportunity to become part of one of the largest community-based cancer programs to advance oncology treatments and improve outcomes for cancer patients across the globe. We look for mission-driven candidates who have a desire to advance the fight against cancer and make a difference in the lives of patients diagnosed with cancer every day.

Our Mission

People who live with cancer - those who work to prevent it, fight it, and survive it - are at the heart of every decision we make. Bringing the most innovative medical minds together with the most passionate caregivers in their communities, we are transforming care and personalizing treatment. Through clinical excellence and cutting-edge research, SCRI is redefining cancer care around the world.

The IT Program Manager is responsible for leading, facilitating and driving the strategic initiatives at SCRI and will oversee the management and delivery of SCRI's clinical research systems portfolio. The IT Program Manager will lead a team of internal consultants and/or business analysts to implement enterprise level initiatives to increase growth, market share, customer & employee satisfaction, improve business key performance indicators and to deliver on key strategies of the organization. The team will prepare detailed analyses, design, implement, and control new or improved processes, businesses, organizational design and growth initiatives. This requires strong analytical, influencing and change management skills while directing multiple business areas. This role enables SCRI to reach its visionary aspirations in excellence.The ideal candidate will have a strong background in IT program management, with a focus on clinical research systems.

This hybrid position is based at our Nashville, TN Corporate offices.

Duties include but are not limited to:

  • Directly manage team of IT Program Managers and Business Analysts that are leading high impact strategic initiatives across Sarah Cannon. Where appropriate, lead the Business Analysts to develop and maintain operational dashboards for SCRI key performance indicators for both Strategy and Operations.

  • In close collaboration with AVP of Strategy and Transformation and CIO, work to mature Program Management Office and Process Improvement Office to meet SCRI strategic objectives and imperatives; maintain Sarah Cannon methodologies and implementation approaches for Strategy, Governance, Portfolio Management, Process Improvement, Change Management and Operational Initiatives; will manage governance, portfolio, and project spend for IT in partnership with CIO; foster a process improvement community within the organization to share best practices and provide learning opportunities for colleagues

  • Partner with AVP of Strategy and Transformation to facilitate senior leadership in identification, scheduling, and prioritization of strategic initiatives. Maintain an ongoing dialog to ensure timely resolution of issues, appropriate actions around risk, and overall status of initiatives. Maintain working knowledge of status of all assigned initiatives to serve as communication point on portfolio status.

  • Introduce project management tools, templates, and techniques through active consulting and coaching to direct reports and delivery teams; coordinate cross department deliverables; ensure resources are available and prepared to deliver their components of the program plan; foster an environment of open communications that provides accurate and complete status of initiatives.

  • Serve as the single point of contact for complex enterprise deployments. Responsible for managing SCRI projects of significant complexity and may manage projects with complex interdependencies with active projects or existing systems; may be required to manage and track interrelated projects as programs.

  • Oversee the project management activities of the direct reports to ensure they are providing excellence in managing initiatives and coaching/teaching department resources. Provide coaching and direction as required.

  • Establishes and leads high-visibility enterprise-wide, cross-functional strategic initiatives. Lead a variety of different types of projects including launching new products and services, application development, systems integration, operational efficiency improvements, process reengineering, and infrastructure upgrades and deployments. Oversees programs and program managers who are assigned to many related projects to deliver value.

  • Leads implementation of changes and manage impacted people through the change journey. Communicates and partners with internal and external organizations to ensure successful implement of change. Implement effective control mechanisms to ensure implemented changes are sustained post project. Embodies the principles of change management and teaches those principles to both direct reports and project teams.

  • Proposes recommendations, adjustments, and process improvement to achieve success.

Mandatory: The following are mandatory expectations of all SCRI employees.

  • Practices and adheres to the "Code of Conduct" philosophy and "Mission and Value Statement."

  • During your employment with SCRI, you will be routinely assigned training requirements. You are expected to complete any training assignments by the due date.

Minimum Qualifications:

  • Bachelor's Degree required, Master's Degree preferred

  • 7+ years of program management experience

  • Six Sigma or PMP Certification strongly preferred

  • Change management and project management techniques and tools

  • Knowledgeable and experienced in the research environment and healthcare processes

  • Strong working relationship with leadership which allows for quick problem resolution and staff support

  • Experience leading enterprise-wide strategic initiatives with large change impact

  • Advanced facilitation and leadership skills, including written and oral communication and fostering collaboration

  • Interpersonal skills

  • Advanced analytic capabilities including six sigma methods and tools

  • Computer skills with ability using Microsoft Office specifically PowerPoint, Word, Microsoft Projects, and Excel

  • Strong people management skills to coach direct reports through the aforementioned skills

  • Experience leading large teams through major organizational changes

  • Ability to facilitate and motivate groups of people to improve at any level of the organization

  • Ability to quickly earn the trust of sponsors and key stakeholders, to lead and inspire teams (of both direct reports and project teams), to set direction and approach, to resolve conflict and deliver tough messages with grace

  • Persuasive, encouraging, motivating; the ability to communicate the complex in simple terms

  • Ability to navigate a highly matrixed organization effectively

  • Exhibits influencing and negotiating skills

  • Comfortable raising questions, issues, objections and ideas at all levels of the organization

About Sarah Cannon Research Institute

Sarah Cannon Research Institute (SCRI) is one of the world's leading oncology research organizations conducting community-based clinical trials. Focused on advancing therapies for patients over the last three decades, SCRI is a leader in drug development. In 2022, SCRI formed a joint venture with former US Oncology Research to expand clinical trial access across the country. It has conducted more than 750 first-in-human clinical trials since its inception and contributed to pivotal research that has led to the majority of new cancer therapies approved by the FDA today. SCRI's research network brings together more than 1,300 physicians who are actively enrolling patients into clinical trials at more than 250 locations in 24 states across the U.S. Please click here to learn more about our research offerings.

We care about the well-being of the patients and communities we serve, and that starts with caring for our people. That's why we have a Total Rewards package that includes comprehensive benefits to support physical, mental, and financial well-being. Our Total Rewards offerings serve the different needs of our diverse colleague population and ensure they are the healthiest versions of themselves. For more information regarding benefits through our parent company, McKesson, please click here.

As part of Total Rewards, we are proud to offer a competitive compensation package. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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