Manager - Data Operations & Provisioning

Delta Dental of California
$122,400 - $265,100
dental insurance, paid time off, paid holidays, tuition reimbursement, 401(k), employee discount
United States, California, Oakland
Dec 20, 2024
JOB DESCRIPTION Applications Development Data Operations and Publishing Manager is responsible for ensuring the efficient and accurate loading, provisioning, certification, and publishing of data to meet organizational needs. This role oversees the end-to-end data operations lifecycle, including managing data releases and maintaining the integrity and reliability of data assets. The manager leads a team dedicated to maintaining robust operational processes, enabling seamless data delivery, and collaborating across teams to ensure data is accessible, aligned with business objectives, and ready for actionable use. RESPONSIBILITIES As a hands-on manager, lead and mentor a team of data operations professionals. Oversee daily data operations, ensuring smooth workflows and minimal disruptions. Establish and monitor processes for data provisioning and delivery to ensure timeliness and accuracy. Manage data refresh schedules and ensure adherence to service level agreements (SLAs). Lead the publishing of datasets, dashboards, and reports to stakeholders across the organization. Ensure published data assets meet quality, consistency, and accessibility standards. Identify and implement improvements in data operations and publishing workflows. Leverage automation and tools to enhance efficiency and reduce manual effort. Collaborate with engineering and architecture teams to align publishing efforts with business needs in support of enabling self-service capabilities. Foster a collaborative, innovative environment focused on delivering stakeholder value. Allocate resources effectively to balance priorities and meet deadlines. Drives continuous improvement of delivery processes, standards, and practices, increased efficiency, eliminating duplication, leveraging product and technology reuse. Drives recruitment, evaluation, motivation, development, promotion, develops performance requirements, and evaluates staff. Develops systems support policies, procedures, and standards in compliance with industry best practices and optimizes operational activities to drive efficiency and achieve continuous improvement while supporting customer service agreements. Monitors and oversees initiatives and deliverables including but not limited to completion of comprehensive definition of direction, scope and objectives; development of work plans, schedules and budgets; determination of staffing requirements; definition of deliverables; and establishment of design review and quality assurance checkpoints for all aspects of the initiatives. QUALIFICATIONS 8+ years w/Bachelor's degree; 1+ years supervisory/management At least 3 years of supervisory/management experience is preferred Strong communication skills with a high priority on listening to others Expertise in the Power BI product suite/Snowflake/Matillion/Azure or similar products or platforms is desired Ability to practice empathy and build trust amongst the team Ability to research and maintain current and emerging technical knowledge to support rapidly changing technology Highly knowledgeable in preparing business plans, IT plans, technology roadmaps, and technical project proposals Knowledge in preparing and managing budgets Ability to analyze business requirements and recommend the right solutions in a timely fashion Demonstrated use of ingenuity and creativity by taking actions to direct the analyses and solutions of problems Knowledge of systems development life cycle, including the ability to coordinate and prioritize multiple initiatives and deliverables utilizing SAFe Agile, SCRUM, or other appropriate development methodologies Ability to recruit, retain and develop a team Demonstrates a Lean Agile Mindset Base Pay Information The national base pay range at the end is a good-faith estimate of what Delta Dental may pay for new hires. Actual pay may vary based on Delta Dental's assessment of the candidate's knowledge, skills, abilities (KSAs), related experience, education, certifications and ability to meet required minimum job qualifications. Other factors impacting pay include prevailing wages in the work location and internal equity. Pay Grade 24. $122,400 - $265,100 ADDITIONAL INFORMATION Behind the smile! We are dedicated to safeguarding the health and financial stability of our employees and their loved ones. This commitment extends beyond the workplace to foster personal growth and holistic wellbeing. Our life-changing rewards package includes: Competitive base and incentive pay 401(k) with robust matching and non-matching contributions Rich medical & pharmacy benefits 100% employer-paid dental and vision benefits Holistic wellbeing program with deep financial incentives Generous paid time off plus 12 paid holidays and your birthday off Culture of growth and learning: career development; tuition reimbursement; recognition program Family support: adoption assistance, fertility treatment, child, elder & pet care assistance Social responsibility and volunteer opportunities Employee discount program Fair Chance Ordinances and Criminal Background Considerations Qualified applicants with arrest or conviction records will be considered for employment in accordance with all applicable federal, state, and local laws, including, but not limited to, fair chance and anti-discrimination ordinances. At Delta Dental, we maintain a strict stance on theft, fraud, and violent crimes. For positions involving driving, we enforce heightened standards regarding driving records. Each individual criminal background check is evaluated on its merits, taking into account the time elapsed since the conviction, evidence of personal development and rehabilitation, and any potential risk posed to our business operations, employees, customers, or vendors. #LI-Hybrid ABOUT THE TEAM At Delta Dental, we're behind millions of smiles and counting. For over 68 years, we've served our communities by increasing access to affordable, quality care - but that commitment to care extends beyond the people we serve, to the dedicated employees who make those smiles genuine. We've come this far by building equitable programs that offer opportunities for advancement, create meaningful connections and improve the lives of our employees and their families. Because we know that when we take exceptional care of each other, we can make a positive impact for all. We champion an inspirational workplace through our commitment to trust, service, excellence and innovation. Joining us means working for a company that offers stability and balance, opportunities for leadership at all levels, and a work environment focused on teamwork and camaraderie. Discover the smiling faces behind Delta Dental and experience our values and culture in action by connecting with us on social media. Follow Delta Dental Ins. on Facebook and Instagram, #LifeatDDins on Facebook and Instagram, Delta Dental Ins. on Twitter and Delta Dental Ins. on LinkedIn. If you've got an appetite for innovation and want to be a part of a team that's transforming the future of health care, join us! Since 1955, we have offered comprehensive, high-quality oral health care benefits to millions of enrollees and built the strongest network of dental providers in the country. The Delta Dental of California network includes affiliates Delta Dental Insurance Company; Delta Dental of Pennsylvania; Delta Dental of New York, Inc.; Delta Dental of the District of Columbia; Delta Dental of Delaware, Inc.; and Delta Dental of West Virginia, providing dental benefits to more than 31 million people across 15 states, the District of Columbia, Puerto Rico and the Virgin Islands. The company and its affiliates are part of Delta Dental Plans Association (DDPA), a not-for-profit national association based in Oak Brook, Illinois. Through our national network of Delta Dental companies, we offer dental coverage in all 50 states, Puerto Rico and other U.S. territories. We offer vision coverage through DeltaVision in 15 states and the District of Columbia. Collectively, we deliver benefits to more Americans than any other dental insurance company. Delta Dental is an equal opportunity employer. We are committed to building and maintaining a diverse and inclusive workplace for all employees. Applicants will not be discriminated against because of race, color, religion, creed, national origin, ancestry, citizenship status, sex (including pregnancy), sexual orientation, gender or identity expression, age, disability, marital status, medical status, veteran status or any other status protected under federal, state, or local law. In addition to federal law requirements, Delta Dental complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Unfortunately, our Delta Dental Enterprise is unable to hire individuals residing in Alaska, North Dakota, Nebraska, Hawaii, Oklahoma, Vermont, Maine, West Virginia, New Hampshire, Wyoming, Puerto Rico, District of Columbia (Washington D.C.) or other US Territories at this time. Proof of eligibility to work in the United States must be provided if selected for hire. Delta Dental includes: Delta Dental of California, Delta Dental Insurance Company, Delta Dental of Pennsylvania, and Delta Dental of New York If You Are A Current Employee Click Here* To Apply