DATABASE MANAGER - REMOTE WITHIN CALIFORNIA

For UCOP internal applicants, please login to the internal candidate gateway at: Jobs at UCOP

UC OFFICE OF THE PRESIDENT

At the University of California (UC), your contributions make a difference. A world leader producing Nobel and Pulitzer Prize recipients with over 150 years of groundbreaking research transforming the world. Choose a career where you can leverage your knowledge, skills and aspirations to inspire and support some of the greatest minds in the world, and those who will follow in their footsteps. Working at the University of California is being part of a unique institution, and a vibrant and diverse community. At the University of California, Office of the President, we propel our mission through impactful work locally, in government centers and systemwide. We are passionate people, serving the greater good.

The University of California, one of the largest and most acclaimed institutions of higher learning in the world, is dedicated to excellence in teaching, research and public service. The University of California Office of the President is the headquarters to the 10 campuses, six academic medical centers and three national laboratories and enrolls premier students from California, the nation and the world. Learn more about the UC Office of the President

Department Overview
As a security first organization, Technology Delivery Services (TDS) is part of the Information Technology (IT) Department. The TDS teams include Information Security, Planning (architecture and PMO), Application Development, HR & Payroll Development, Infrastructure, and Client Services teams. We maintain an innovative, inclusive, and supportive work environment.

Position Summary
Come join and manage our dynamic team of highly skilled database professionals and support our critical enterprise applications hosted at AWS. Here you will have the ability to make a difference and have a real influence in how we best manage our database platforms and pair them with AWS native services. This position is in the Enterprise Technology Services group within the Technology Delivery Services (TDS) department. The incumbent will work closely with UC business partners, UC Path Center, Project Teams and others and leads a diverse team who deliver managed database services and support to system-wide applications hosted at AWS. We are looking for an experienced operational Database Manager with a broad set of skills including database and application performance tuning and integration as well as managing AWS native database services. Having a wide breadth of experience, the manager applies business process and analysis with organizational objectives to resolve complex issues with multi-campus and partner impacts. Using data and reporting metrics, the ideal candidate will provide an overall vision and strategy for all the major technical components of their services as well as monitor, recommend and initiate changes to improve performance and efficiency. The position is responsible for managing the daily operational workload of the staff, providing mentorship and guidance as well as overseeing the underlying technologies that power our services. The successful candidate will define tasks and make assignments and ensure that the delivery of tasks are completed on time. The Database Manager will create and ensure that their team adheres to all aspects of UCOP TDS based process, workflows, and policies.

Key Responsibilities

25% Manages work quality and deliverables for all components of team's portfolio of services. Ensures standards in work output and SLA's are met.

25% Facilitates and coordinates regular discussion with peers and business partners to set expectations and work priorities. Lead and promote team's services and manages team's projects as needed.

20% Provides direct supervision of technical team, sets goals and expectations. Provides mentorship to grow staff competency

20% Provides portfolio roadmaps and ensures services are secured and on current version of software. Responsible for the security and review of all database services.

10% Oversees and manages software licenses and maintenance contracts required to support database services. Creates purchase orders and develops and maintains operational budget.

Experience
Required Qualifications

• Min 8 years of experience managing enterprise database platforms (Oracle, MySQL, DB2, MSSQL) inclusive of at least 5 years of experience managing an IT Operational support team providing 24x7 support.
• Min 2 years of experience managing infrastructure lead IT projects (database migrations).

Preferred Qualifications

• Min 2 years of experience managing cloud based or cloud hosted database services (AWS, Azure, Google Cloud).

Skills and Abilities
Required Qualifications

• Applies Information Technology operational best practices to effectively manage IT services and solutions.
• Possesses a broad working knowledge of applications programming development practices to help troubleshoot performance problems.
• Strong ability to gather, organize, and analyze KPI's and metrics to improve processes and service levels.
• Possesses skills necessary to accomplish department / section objectives and address related problems and issues in an effective manner.
• Possesses thorough knowledge of Database service management to effectively plan strategic goals, technology assessment and roadmap direction for the group.
• Demonstrated effective skills in managing and mentoring technical staff.
• Experienced in Service Management processes and can lead change management activities for the team and managing their impact across the unit or department.
• Excellent oral and written communication skills, including the ability to effectively present technical topics and solutions to individuals and groups with at all management levels and across various technical experiences.

Education
Required Qualifications

• Bachelor's degree in related area and / or equivalent experience / training.

Job Title
Information Systems Manager 1

Job Code
000667

Salary Grade
Grade 26

Payscale:
$170,000 - $205,000

The University of California, Office of the President, is required to provide a reasonable estimate of the compensation range for this role. This range takes into account the wide range of factors that are considered in making compensation decisions including but not limited to experience, skills, knowledge, abilities, education, licensure and certifications, and other business and organizational needs. It is not typical for an individual to be offered a salary at or near the top of the range for a position. Salary offers are determined based on final candidate qualifications and experience. The full salary range shows the growth potential for this position and the pay scale is the budgeted salary or hourly range that the University reasonably expects to pay for this position.

Benefits: For information on the comprehensive benefits package offered by the University visit: Benefits of Belonging

ADDITIONAL INFORMATION

California residents, or those willing to relocate to CA, who wish to work onsite, hybrid or fully remote from within CA, will be considered. Not eligible for Visa sponsorship or transfer. Some relocation assistance may be provided if relocating to CA from out of state.

HOW TO APPLY

Please be prepared to attach a cover letter and resume with your application.

APPLICATION REVIEW DATE

The first review date for this job is 1/2/2025. The position will be open until filled.

CONDITIONS OF EMPLOYMENT

Background Check Process: Successful completion of a background check is required for this critical position. Background check process at UCOP

Smoke Free Work Environment: The University of California, Office of the President, is smoke & tobacco-free as of January 1, 2014. UC Smoke & Tobacco Free Policy

As a condition of employment, you will be required to comply with the University of California Policy on Vaccination Programs, as may be amended or revised from time to time. Federal, state, or local public health directives may impose additional requirements.

EEO STATEMENT

The University of California, Office of the President, is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age or protected veteran status. For the University of California's Affirmative Action Policy please visit: https://policy.ucop.edu/doc/4010393/PPSM-20. For the University of California's Anti-Discrimination Policy, please visit: https://policy.ucop.edu/doc/1001004/Anti-Discrimination.

The University of California, Office of the President, strives to make this job board accessible to any and all users. If you have comments regarding the accessibility of our website or need assistance completing the application process, please contact us at: Accessibility or email the Human Resource Department at: epost@ucop.edu.