Coordinator- Diagnostic Lab- Admin Services

Versiti is a fusion of donors, scientific curiosity, and precision medicine that recognize the gifts of blood and life are precious. We are home to the world-renowned Blood Research Institute, we enable life saving gifts from our donors, and provide the science behind the medicine through our diagnostic laboratories. Versiti brings together outstanding minds with unparalleled experience in transfusion medicine, transplantation, stem cells and cellular therapies, oncology and genomics, diagnostic lab services, and medical and scientific expertise. This combination of skill and knowledge results in improved patient outcomes, higher quality services and reduced cost of care for hospitals, blood centers, hospital systems, research and educational institutions, and other health care providers. At Versiti, we are passionate about improving the lives of patients and helping our healthcare partners thrive.

Under the direction of the Supervisor, DL Administrative Support, provides administrative support to the leaders and departments of the Diagnostic Laboratories leadership team as assigned.

Proactively manages assigned leader(s) calendars and appointments, alerting to upcoming events.
• Coordinates remote meetings with solutions such as Zoom.
• Coordinates educational meetings and workshops including internal and external participants, providing support to these as assigned.
• Coordinates travel arrangements and prepares itineraries.
• Provides general administrative support for meetings as assigned, such as preparing agendas, and recording and distributing minutes within required timeframes.
• Compiles data and assists in preparation of periodic or special projects including reports and spreadsheets.
• Organizes and maintains filing and document management systems.
• Supports the mission, vision, and values as well as departmental goals and objectives.
• Participates in team concept providing cross-coverage in department.
• Creates a professional demeanor with internal and external customers ensuring that the service standards of Versiti are maintained at all times.
• Deals appropriately with confidential situations and materials.
• Orders and maintains office supplies.
• Opens, sorts and delivers mail.
• Prepares expense reimbursement reports for assigned leader(s).
• Prepares routine correspondence as needed.
• Performs word processing/typing, photocopying, scanning and faxing.
• Aids in the development of procedures, processes and policies.
• Organizes daily tasks so that maximum efficiency is achieved.
• Coordinates and completes other assigned projects, upon request.
• Performs other duties as assigned
• Complies with all policies and standards

Education

• High School Diploma or equivalent required
• Advanced education in business administration preferred
• Advanced level of administrative, customer service training preferred

Experience

• 4-6 years progressively responsible administrative experience preferably working with senior leadership List the minimum experience required

Knowledge, Skills and Abilities

• Excellent administrative skills with an advanced level of proficiency in the use of Microsoft Office products including Word, Excel, PowerPoint and Outlook
• Exceptional interpersonal and customer service skills with the ability to communicate with customers in a professional manner
• Strong verbal and written communication skills
• Ability to work with diverse team in a professional and courteous manner
• Effective time management and organizational/prioritization skills with attention to detail; ability to manage multiple tasks at one time
• Strong problem solving and critical thinking skills
• Strong analytical skills
• Ability to navigate internet and Web-based applications as required
• Ability to handle confidential materials

Tools and Technology

• Personal computer and printers required
• Multifunction copy/printer/FAX machines required
• Multi-line telephone required