Senior Advisor - Language Access

Nationwide IT Services
vision insurance, paid holidays, 401(k)
United States, D.C., Washington
Jan 12, 2025
Senior Advisor (Language Access) Ability to Obtain HHS Public Trust 100% Onsite Washington D.C. Nationwide IT Services (NIS) is seeking a Senior Advisor (Language Access) to support the Health and Human Services (HHS), Office of Civil Rights (OCR). The candidate will provide mission support services for policy analysis and provide recommendations and advice regarding the development and implementation of OCR's mission. The Office for Civil Rights (OCR), a staff division at the HHS Office of the Secretary, ensures that individuals receiving services from HHS-funded programs are not subject to unlawful discrimination, that civil rights laws promote health equity in HHS funded and administered by HHS to the extent possible, that regulated entities comply with applicable privacy and security requirements promulgated under HIPAA and HITECH, and individuals can exercise their rights to access their health information and can trust in the privacy and security of their health information. OCR carries out the HHS mission of improving the health and well-being of all Americans and providing essential human services. By promoting health equity and protecting the right of individuals to access their health information while protecting the privacy and security of this information, OCR helps empower people's health care decision-making and helps ensure the integrity of the health care system, both of which promote better health outcomes for the Nation. Duties and Responsibilities: Lead efforts to establish language access compliance policies and processes, includingprocurement, software and web development, content development and publication, andoversight of HHS websites and other digital properties. Review and provide feedback and guidance on Operating and Staff Division' proposedlanguage access policies, procedures, and activities. Centralize language access resources and promoting language access directives across the Department; improving awareness by staff of the Department's telephonic language service, translation services, and other language services and contracts that may be used by all HHS Operating and Staff Divisions; working with public-facing components to provide assistance in making programs more language accessible; and ensuring appropriate Department-wide consistency in the language access policy. Collaborate with HHS Operating and Staff Divisions in developing and overseeingthe creation of: A centralized unit for HHS Operating and Staff Divisions to obtain interpreters or translations, including an inventory of internal resources such as existing translation and interpretation contracts. An intra-agency working group on language access, with representatives from HHS Operating and Staff Divisions that most commonly interact with the public, to ensure a consistent approach to providing language assistance. An internal repository of commonly translated documents. A department-wide translation glossary of common legal terms in at least the top 15 languages spoken by LEP individuals. Standard language assistance notices, flyers, and posters for use by HHS Operating and Staff Divisions. Template web pages or web standards to help HHS Operating and Staff Divisions post translated content for LEP communities. Guidance on identifying documents for translation and targeting languages for translation. Translations of the Department's most common publicly accessed webpages into Spanish and will consider translation into additional common languages of LEP individuals in the United States, in the relevant geographic region, or in the relevant subject matter audience; and guidance and technical assistance for HHS Operating and Staff Divisions, as appropriate, on their ongoing language access needs. Establish partnerships with other language access coordinators throughout the federal government to assist in meeting language access goals and objectives. Coordinate outreach regarding language access services and develop and deliver language access training to ensure staff receive appropriate role-based training. Coordinate and facilitate meetings of the HHS Language Access Steering Committee (LASC); oversee deliverables from the LASC; field questions from LASC subcommittees; and support implementation and updating efforts regarding the HHS Language Access Plan and the language access plans of HHS Operating and Staff Divisions. Provide guidance to technology providers, acquisition teams, communications and traininggroups, civil rights and language access officials, human resources staff, legal staff, and other Federal language access services contacts. Job Qualifications: Minimum educational experience is a bachelor's degree from an accredited universitywith the focus on international relations. At least four (4) years of relevant, specialized experience equivalent to the GS-15 level inthe Federal Government. Certifications in translations and interpretations preferable. Ability to obtain and retain a Public Trust clearance. Ability to work well with a team in a high visibility, fast paced environment. Must be flexible in balancing competing and new priorities with strong analytic,communication and writing skills. Understanding of the public health or healthcare system/field. About Nationwide IT Services: NIS is an IT and Management consulting company, is a CVE-verified Service-Disabled Veteran- Owned Small Business. Our mission is to deliver value-added services to our customers, leveraging technology, people, and industry best practices to implement innovative solutions through our trusted employees and team members. Our benefits package includes medical, dental, and vision insurance, life and disability insurance, 401(k) plan with employer match, paid holidays, PTO (sick/vacation), commuter benefits, employee assistance program (EAP), and educational reimbursement along with Pet Insurance. Nationwide IT Services, Inc. provides equal employment opportunities (EEO) to all qualified applicants for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, genetics, disability, or protected veteran status.