Outside Operations Manager, Tube Park

Mammoth Mountain
401(k)
United States, California, Bridgeport
Dec 07, 2024
Year Round At Mammoth Mountain, you will live the dream! Work and play in the majestic mountains with a free season pass that opens the doors to adventure at all Alterra Resorts. Your whole family can share this excitement with free skiing for dependents and a range of valuable discounts. It is more than a job; it is an opportunity to embrace the beauty of Mammoth Lakes, California. Benefits and perks of your adventure here: Ski passes for dependents Free skiing at all Alterra Resorts Ski/snowboarding lessons discounts Equipment Rental discount Friends and Family vouchers Retail & Food discount 401k with company match Offers of employment may be contingent upon successful completion of a background check A little about this position:* We are seeking a passionate & experienced leader to help build our outdoor activity program, with unwavering enthusiasm and focus on creating memorable experiences for our guests & employees. Join us in inspiring and guiding both team members and guests in a fun and dynamic environment at Mammoth's newest year-round attraction. Woolly's Adventure Summit. In this role, you will help directly oversee the daily outdoor operations of the tubing park & mountain coaster including managing lift operations, staffing levels, grooming, and equipment maintenance. This position requires business management skills and knowledge of operations, maintenance, safety, staffing, and financial responsibility in line with the goals of the company. The manager has responsibility for providing an outstanding experience through superior guest service as well as a positive work environment for staff. The addition of the day lodge & summer activities will further expand the position to encompass the lodge experience and additional outside attractions. Requirements: Bachelor's Degree preferred. High School Diploma or equivalent. Minimum of 2 years in experience is Ski/snow, adventure activities or other attractions industry. Experience working in adventure sports preferred. Minimum 2-year experience managing a line level staff required, including scheduling, hiring, and performance management. Excellent customer service and communication skills, with the ability to interact professionally and positively with guests of all ages and skill levels. Must have a high level of initiative and independent judgement. Must be able to identify object dangers and follow strict safety protocols. Must be able to respond to mechanical or medical emergencies as necessary. Proven leadership experience in managing employees and fostering teamwork. Ability to effectively resolve guest concerns and maintain a positive atmosphere. Comfortable and confident in controlling large groups in a friendly and organized manner. Strong background in maintenance and proficient use of power tools. Excellent organizational and time management skills. Strong communication and interpersonal skills to engage with guests and staff. Ability to thrive under pressure in a fast-paced environment. Physical capability to perform tasks such as lifting, shoveling snow, and working in varying weather conditions, including direct sun and adverse weather. Familiarity with snow removal equipment preferred. Flexibility to work evenings, weekends, and holidays, as required in a ski resort setting. CPR and First Aid Certification required (before program begins, training provided by MMSA). Pay: $66,560.00 - $72,172.50 per year To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. Mammoth Mountain is an equal opportunity employer.