Sr. Product Manager - Platform UX

HashiCorp is a fast-growing company that provides Infrastructure and Security Lifecycle Management solutions. We build products to give organizations a seamless, efficient, and secure way to provision and manage infrastructure. Our powerful Hashicorp Cloud Platform (HCP) enables companies large and small to unify and automate the full lifecycle of their infrastructure and security resources, easing their ability to deliver and operate cloud applications for their business. Our community has tens of thousands of active, engaged users, and our enterprise users are some of the largest finance, healthcare, and technology companies in the world.

We are now seeking an experienced Product Manager to join the team focused on HCP user experiences. This is a crucial role with a specific focus on collaborating with the secure and infrastructure development teams to facilitate engaging, efficient, and accessible user journeys, making it easy for developers to consume infrastructure securely.

As a Product Manager for Platform UX, you will partner with internal and external stakeholders to set the strategy, define the roadmap, and execute in collaboration with cross-functional teams to deliver a delightful unified user experience across the Hashicorp product portfolio.

This is a fantastic opportunity to join a PM team focused on solving the challenging problems of delivering intuitive experiences while supporting complex infrastructure use cases.

• Own the strategy and roadmap for cross-product features to elevate user experiences on the Hashicorp Cloud Platform
• Craft the product story by understanding the landscape, user needs, and HashiCorp principles
• Conduct user research and customer discovery work teaming up with the design team to define and review design prototypes
• Prioritize the offering roadmap by taking feedback from customers, field teams, and ecosystem partners
• Develop JTBD and Critical User Journeys in collaboration with Design for the targeted Persona as part of the discovery process.
• Write detailed problem requirement documents to set the context for the product delivery
• Collaborate with Design and Engineering partners on implementation
• Communicate product status to all partners. Keep sales and marketing updated on feature releases and keep engineering informed on feature requests
• Enable go-to-market by educating on the product story and collaterals

• 8+ years of product management experience with developer products
• Demonstrated success delivering delightful products cross-functionally and/or design systems across multiple product lines
• Deep knowledge of the enterprise cloud platform infrastructure space and market needs
• High levels of customer empathy and a passion for using data to understand how customers adopt and use products
• Analytical with the ability to prioritize and make tradeoffs
• Strong communication skills with an emphasis on written communication.
• Ability to thrive in a fast-paced and dynamic environment

• Humility
• Pragmatism
• Explain complex ideas simply
• Written, verbal, and visual communication skills
• Reflective
• Responsible and takes ownership over work

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