Convention & Banquet Set-Up Supervisor - Mandalay Bay

The SHOW comes alive at MGM Resorts International

Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.

THE JOB:

As the Convention & Banquet Set-Up Supervisor, you will oversee the seamless execution of conventions, meetings, and banquets at Mandalay Bay. Your role combines operational leadership, client interaction, and hands-on problem-solving to ensure events run smoothly from start to finish. You'll manage a team responsible for setting up and tearing down events across diverse venues, including conference rooms, arenas, and poolside spaces. This dynamic position requires adaptability, organization, and a commitment to delivering exceptional service for every guest and client.

THE DAY-TO-DAY:

• Ensure efficient daily operation through the supervision of the set-up and tear-down of conventions, meetings, and banquets in the Conference Center, Arena, Studio Rooms, Hotel, and Pools
• Foster effective communication with clients and Convention Services Managers to ensure client satisfaction
• Attend pre-conference meetings on upcoming functions
• Deliver team updates, conduct pre-shift meetings, motivate and direct team
• Managing inventory equipment and supplies to maintain proper par stock levels
• Communicate policies and procedures, and ensure compliance
• Handle employee and guest complaints with the intent of resolving situations to the satisfaction of all parties

THE IDEAL CANDIDATE:

• Must be at least 21 years of age or older
• High School Diploma, GED, or educational equivalent completed
• 2+ Years of prior relevant experience with set-up and tear-down functions and events in an arena, hospitality, convention center, or relatedenvironment
• Work varied shifts, including weekends and holidays
• Prior experience in a leadership role
• Proficient in Microsoft Office
• Has the ability to multitask and maintain organization in a fast-paced environment
• Team-centric and has strong interpersonal skills

THE PERKS & BENEFITS:

• Wellness incentive programs to help you stay healthy physically and mentally.
• Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on travel, electronics, online shopping, and more.
• Free meals in our employee dining room.
• Free parking on and off shift.
• Healthcare, financial, and time off benefits including 401K Matching.
• Health & Income Protection benefits (for eligible employees).
• Professional and personal development through programs, networking opportunities, and community involvement.

VIEW JOB DESCRIPTION:https://mgmresorts.marketpayjobs.com/ShowJob.aspx?EntityID=2&jobcode=16236

Are you ready to JOIN THE SHOW? Apply today!